•   Effective Communication in Organisations COM1LE101-3008 24.08.2020-18.12.2020  5   (LE1B) +-
    Learning objectives
    Upon completion of the course, the student is able to
    Identify and describe the main concepts and areas of communication both at individual and organizational level
    Understand communication as a field of study
    Understand requirements and features of communication roles in organizations
    Identify communication related opportunities and challenges in business context
    Understand the impact of culture to communication
    Identify and understand the various communication platforms and their optimal use
    Modify spoken and written communication according to purpose and target audience
    Assess communication at basic level
    Starting level and linkage with other courses
    No prerequisites.
    Contents
    History of communication as a field of study
    Various domains of communication: PR, corporate communication, internal communication, stakeholder communication, crisis communication and stakeholder communication
    Intercultural communication
    Interpersonal communication
    Group dynamics
    Communicating for impact
    Register and formality – how to adjust communication style according to target audience
    Tone of voice and fit for purpose communication styles
    Assessment criteria
    Assessment criteria - grade 1
    Student understands and is able to describe the main concepts and processes of communication at both organizational and interpersonal level. He/she understands the impact of culture to communication and can identify different types of corporate documents.
    Assessment criteria - grade 3
    In addition to achieving the above mentioned competences and skills, the student understands the requirements and features of communication roles in organizations and can identify communication related opportunities and challenges in business context. He/she can assess and evaluate communication at basic level and apply theories of multicultural communication into business context. Contributes to group work actively and demonstrates commitment to the course responsibilities.
    Assessment criteria - grade 5
    In addition to achieving the above mentioned competences and skills, the student makes consistent and very active contribution to group work and demonstrates high level of activeness and motivation in completing tasks and assignments.
    Responsible person

    Ilpo Päiväläinen

    Mode of delivery

    Contact teaching

    Campus

    Pasila Campus

    Teaching language

    English

    Timing

    24.08.2020 - 18.12.2020

    Enrollment

    17.08.2020 - 28.08.2020

    Groups
    • LE1B
    Teachers

    Sanna Kukkonen, Ilpo Päiväläinen

    Seats

    15 - 25

    Degree Programmes

    SEBBA Degree Programme in Business Service Solutions and Languages

    Evaluation scale

    H-5