LO1: Student understands processes between airline business stakeholders and develops airline business mindset from an individual and organisation´s view point
LO2: Promotes corporate strategic thinking and airline business model considerations.
LO3: Understand airline key units and their functions in context of airline management
LO4: Promotes the understanding of effective group work, team dynamics, avoiding silo mindset considerations.

The module is a part of professional studies in Porvoo Campus competence-based curriculum. Prerequisites for the module are that the student has completed basic and professional studies in aviation. Alternatively, basic airline knowledge gained in working a few years in an airline.

CONTENTS
Commercial Management:
*Finance and Treasury
*Sales
*Marketing
*Resource Management (Schedules, Fleet & Profitability Scenarios)
*Revenue Management and Pricing
*Alliances and Partnerships
*Steering Business through data
*Ancillaries Business
*Loyalty
Operational Management:
*Ground Operations
*Operations Control
*Cargo Operations
*Technical Operations and Engineering
*Inflight Experience
Strategy, Leadership & Development:
*Sustainability
*HR
*Lean, Service Design & Processes
*Industrial Affairs, Politics & Law


WORKING LIFE CONNECTIONS
Company and airline visits, guest lecturers and project work in cooperation with different aviation companies and organisations.

INTERNATIONALITY
Teamwork in an international group, supervised by international instructors. Guest lecturers from international organisations and partner universities.

Grade 1 – Student shows limited performance for given group and individual assignments

Grade 3 – Student shows good performance for given group and individual assignments

Grade 5 – Student shows excellent performance for given group and individual assignments