Academic year 2024 - 2025

•     Acting as Coach and Facilitator ORD2HM103-3026 19.08.2024-11.10.2024  5 cr  (MALEAE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - Analysing one’s own coaching ability and development areas
  - Coaching as an outlook on work and as an interaction skill
  - Dialogic speaking and listening
  - Relevance of facilitation and utilisation as a tool for service design, decision-making, co-creation and communal learning.
  - Goal-oriented methods of facilitation
  - Group dynamics
  - Facilitation in practice

  Assessment criteria

  Assessment criteria - grade 1

  The student knows the relevance of coaching-based cooperation, the counselling approach and interaction in organisational development. The student recognises his/her strengths and development areas as a coach and as a facilitator.

  Assessment criteria - grade 3

  In addition to the competencies in grade 1, the student can develop his/her skills as a coach and a facilitator, deepen and apply dialogic interaction competences and is able to put himself/herself in the position of the coach and the person being coached. The student experiments, tests and chooses facilitation techniques that aim to promote communal learning within the workplace.

  Assessment criteria - grade 5

  In addition to competences in grades 1 and 3, the student develops his/her skills as a coach and a facilitator according to self-set goals and applies his/her dialogic interaction and group coaching competences. S/he is able to reflect deeply on his/her actions as a coach and as a person being coached. The student can choose and justify the facilitation techniques that aim to promote communal learning in the work place.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  This is a CONTACT implementation and remote participation is not possible. Participation to all evenings is not mandatory but highly encouraged.
  
  Course learning approach is collaborative learning. Learning happens In Pasila workshops according to the Lukkari schedule, as well as individually and practising in pairs / teams outside classroom.
  
  There are three main learning objectives:
  1. To understand the concepts of coaching and facilitation, either at a basic level or by deepening one's own knowledge
  2. To observe and develop interactions and interpersonal communication and to learn the basic elements of coaching-process (dialogue, asking questions etc)
  3. Planning and implementing the facilitation process + the ability to select different facilitation methods according to objectives and situations.
  
  The course approach is very interactive. The evenings consist of discussions, interactive coaching and facilitation exercises and orientative lectures. In addition to the contact workshops, learning requires self-directed study of the topic, and the submission of two personal learning reports. The learning process will be supported by a comprehensive methodological and resource bank in the course's Moodle environment. In additional, students may form and arrange voluntary peer / sparring groups for additional practice.
  
  The course benefits all Masters students who wish to develop their coaching approach, coaching skills and competences as a facilitator.

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  The course materials / suggestions will be available on the course's Moodle learning environment. Te course does not require acquiring a specific book.
  
  Some examples of literature related to the course is listed below
  
  FACILITATION
  Kaner, S., Lind, L., Toldi, C. Fisk, S. & Berger, D. Facilitator's guide to participatory decision-making.
  
  COACHING
  Starr, J. 2009. The Coaching Manual

  Teachers

  Mirka Sunimento

  Working life connections

  Course material and topics translate into working life situations, abilities and know-how.
  Potentially also Guest Lecturer / Visit

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No Exam

  Teaching language

  English

  Internationality

  Internationality is provided by course content, materials, assignment, case studies (and makeup of students in the class).

  Timing

  19.08.2024 - 11.10.2024

  Learning assignments

  Evaluation:
  Classroom activity = max 30 %
  Learning Report 1 (Journey to coaching and facilitation skills, weighted at 40% of the assessment) is a document focusing on personal learning
  Learning Report 2 (Facilitation experiment, weighted at 30% of the assessment) reports on the planning, implementation and reflection of you authentic group facilitation.
  
  Each participant is independently responsible for his/her own facilitation experiment, which can be carried out in his/her own work community, in another
  community/organisation or in a sparring group formed during the course.

  Enrollment

  03.06.2024 - 16.08.2024

  Content scheduling

  This course workshops take place according to the schedule in Lukkarikone
  
  Details for each days agenda will be provided in Moodle.

  Groups

  • MALEAE
  • MASALE
  • EVENING
  • CONTACT
  • MAEXPE
  • BLENDED
  • MADIGE
  • MASTRE
  • EXCH
  • MACOME

  Alternative learning methods

  If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognizing and validating prior learning (RPL) are available at
  https://www.haaga-helia.fi/en/recognition-learning.
  
  Instructions for course specific RPL requirements will be shared in the course Kick

  Seats

  31 - 50

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business, BUTUM Degree Programme in Business Technologies and Management

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Acting as Coach and Facilitator ORD2HM103-3027 13.01.2025-14.03.2025  5 cr  (MAICTE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - Analysing one’s own coaching ability and development areas
  - Coaching as an outlook on work and as an interaction skill
  - Dialogic speaking and listening
  - Relevance of facilitation and utilisation as a tool for service design, decision-making, co-creation and communal learning.
  - Goal-oriented methods of facilitation
  - Group dynamics
  - Facilitation in practice

  Assessment criteria

  Assessment criteria - grade 1

  The student knows the relevance of coaching-based cooperation, the counselling approach and interaction in organisational development. The student recognises his/her strengths and development areas as a coach and as a facilitator.

  Assessment criteria - grade 3

  In addition to the competencies in grade 1, the student can develop his/her skills as a coach and a facilitator, deepen and apply dialogic interaction competences and is able to put himself/herself in the position of the coach and the person being coached. The student experiments, tests and chooses facilitation techniques that aim to promote communal learning within the workplace.

  Assessment criteria - grade 5

  In addition to competences in grades 1 and 3, the student develops his/her skills as a coach and a facilitator according to self-set goals and applies his/her dialogic interaction and group coaching competences. S/he is able to reflect deeply on his/her actions as a coach and as a person being coached. The student can choose and justify the facilitation techniques that aim to promote communal learning in the work place.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  This is a CONTACT implementation and remote participation is not possible.
  
  There are three main learning objectives:
  1. To understand the concepts of coaching and facilitation, either at a basic level or by deepening one's own knowledge
  2. To observe and develop interactions and interpersonal communication and to learn the basic elements of coaching-process (dialogue, asking questions etc)
  3. Planning and implementing the facilitation process + the ability to select different facilitation methods according to objectives and situations.
  
  The course approach is very interactive. The evenings consist of discussions, interactive coaching and facilitation exercises and orientative lectures. In addition to the contact workshops, learning requires self-directed study of the topic, and the submission of two personal learning reports. The learning process will be supported by a comprehensive methodological and resource bank in the course's Moodle environment. In additional, students may form and arrange voluntary peer / sparring groups for additional practice.
  
  The course benefits all Masters students who wish to develop their coaching approach, coaching skills and competences as a facilitator..

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  The course materials / suggestions will be available on the course's Moodle learning environment. Te course does not require acquiring a specific book.
  
  Some examples of literature related to the course is listed below
  
  FACILITATION
  Kaner, S., Lind, L., Toldi, C. Fisk, S. & Berger, D. Facilitator's guide to participatory decision-making.
  
  COACHING
  Starr, J. 2009. The Coaching Manual

  Teachers

  Mirka Sunimento

  Working life connections

  Course material and topics translate into working life situations, abilities and know-how.
  Potentially also Guest Lecturer / Visit

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No Re-exam as the course evaluation is based on assignments and practise, not exam.

  Teaching language

  English

  Internationality

  Internationality is provided by course content, materials, assignment, case studies (and makeup of students in the class).

  Timing

  13.01.2025 - 14.03.2025

  Learning assignments

  Classroom activity = 30 %
  Group / Pair Assignment Coaching = 40 %
  Individual Assignment B: Facilitation = 30 %
  
  Each participant is independently responsible for his/her own facilitation experiment, which can be carried out in his/her own work community, in another community/organisation or in a sparring group formed during the course. Coaching assignment required identifying a pair and practising with someone in the same course.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  This course workshops take place according to the schedule in Lukkarikone. Details for each Saturday will be provided in Moodle.

  Groups

  • MAICTE
  • WEEKEND
  • MALEAE
  • MASALE
  • CONTACT
  • BLENDED
  • MADIGE
  • MASTRE
  • EXCH
  • MACOME

  Alternative learning methods

  If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognizing and validating prior learning (RPL) are available at
  https://www.haaga-helia.fi/en/recognition-learning.
  
  Instructions for course specific RPL requirements will be shared in the course Kick

  Seats

  31 - 50

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Applied Design Research RDI2HM101-3036 19.08.2024-11.10.2024  5 cr  (MAICTE, ...) +-
  Learning objectives

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods.
  The student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.
  The student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Starting level and linkage with other courses

  Student has enrolled to her/his chosen specialisation.

  Contents

  What is applied research?
  Approaches in research and development work
  Data collection and analysis strategies
  The process of development work
  Research ethics
  Applied research as a part of organisational development

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods although critical thinking is lacking. The ability to create new knowledge for organisational development is currently weak.

  Assessment criteria - grade 3

  In addition to the requirements named in Grade 1, the student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.

  Assessment criteria - grade 5

  In addition to requirements named in Grades 1 and 3, the student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Lili Aunimo, Kari Hiekkanen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  19.08.2024 - 11.10.2024

  Enrollment

  03.06.2024 - 16.08.2024

  Groups

  • MAICTE
  • MALEAE
  • MASALE
  • EVENING
  • MAEXPE
  • MADIGE
  • MASTRE
  • ONLINE
  • MACOME

  Seats

  31 - 60

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Applied Design Research RDI2HM101-3037 13.01.2025-14.03.2025  5 cr  (MALEAE, ...) +-
  Learning objectives

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods.
  The student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.
  The student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Starting level and linkage with other courses

  Student has enrolled to her/his chosen specialisation.

  Contents

  What is applied research?
  Approaches in research and development work
  Data collection and analysis strategies
  The process of development work
  Research ethics
  Applied research as a part of organisational development

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods although critical thinking is lacking. The ability to create new knowledge for organisational development is currently weak.

  Assessment criteria - grade 3

  In addition to the requirements named in Grade 1, the student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.

  Assessment criteria - grade 5

  In addition to requirements named in Grades 1 and 3, the student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Online lectures. In the lectures, we use flipped class-room method. Each lecture includes pre-assignment, group discussion in breakrooms and short lecture given by the teacher.

  Responsible person

  Nina Helander

  Learning material and recommended literature

  Lecture materials and selected research methodology book chapters and articles that are provided in the Moodle.

  Teachers

  Nina Helander

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Moodle exam in the end of the course.

  Teaching language

  English

  Timing

  13.01.2025 - 14.03.2025

  Learning assignments

  Pre-assignments before each lecture, research plan and Moodle exam.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  Altogether seven online lectures during evening time (17:40-20:30).

  Groups

  • MALEAE
  • EVENING
  • MADIGE
  • MASTRE
  • ONLINE
  • MACOME

  Seats

  31 - 60

  Further information

  Grade is based on Moodle exam (70%) and student's activity level in the course (30%). In order to pass the course, student need to have accepted Research plan, which is written during the course.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Applied Design Research RDI2HM101-3041 24.03.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods.
  The student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.
  The student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Starting level and linkage with other courses

  Student has enrolled to her/his chosen specialisation.

  Contents

  What is applied research?
  Approaches in research and development work
  Data collection and analysis strategies
  The process of development work
  Research ethics
  Applied research as a part of organisational development

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods although critical thinking is lacking. The ability to create new knowledge for organisational development is currently weak.

  Assessment criteria - grade 3

  In addition to the requirements named in Grade 1, the student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.

  Assessment criteria - grade 5

  In addition to requirements named in Grades 1 and 3, the student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Online lectures. In the lectures, we use flipped class-room method. Each lecture includes pre-assignment, group discussion in breakrooms and short lecture given by the teacher.

  Responsible person

  Nina Helander

  Learning material and recommended literature

  Lecture materials and selected research methodology book chapters and articles that are provided in the Moodle.

  Teachers

  Nina Helander

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Moodle exam in the end of the course.

  Teaching language

  English

  Timing

  24.03.2025 - 16.05.2025

  Learning assignments

  Pre-assignments before each lecture, research plan and Moodle exam.

  Enrollment

  02.01.2025 - 21.03.2025

  Content scheduling

  Altogether seven online lectures during evening time (17:40-20:30).

  Groups

  • MAICTE
  • MASALE
  • EVENING
  • MAEXPE
  • ONLINE

  Seats

  31 - 60

  Further information

  Grade is based on Moodle exam (70%) and student's activity level in the course (30%). In order to pass the course, student need to have accepted Research plan, which is written during the course.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Applied Design Research RDI2HM101-3042 19.05.2025-15.08.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods.
  The student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.
  The student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Starting level and linkage with other courses

  Student has enrolled to her/his chosen specialisation.

  Contents

  What is applied research?
  Approaches in research and development work
  Data collection and analysis strategies
  The process of development work
  Research ethics
  Applied research as a part of organisational development

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to identify the development tasks of organisations and companies and can choose the right research approach and data collection methods for the development task. She/he can plan and schedule a research and development task. The student is able to use key concepts related to research and development methods although critical thinking is lacking. The ability to create new knowledge for organisational development is currently weak.

  Assessment criteria - grade 3

  In addition to the requirements named in Grade 1, the student can apply a chosen research and development approach and data collection strategies in either the development or the thesis plan or in a project work during the course. The student understands the importance of critical thinking in the choice of research and development approach as well as in the context of literature and empirical data. She/he is able to use the results from research and development work in the development work of the organisation.

  Assessment criteria - grade 5

  In addition to requirements named in Grades 1 and 3, the student is able to assess the success of the applied research approach as well as the suitability of the research methods in his/her own thesis project or another project. The student can argue for the chosen research approach and methods as well as critically assess the chosen research approach, data collection methods and the literature and empirical data. She/he can use the result of the research and development project at a strategic level in organisational development work.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Kari Hiekkanen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  19.05.2025 - 15.08.2025

  Enrollment

  02.01.2025 - 16.05.2025

  Groups

  • MAICTE
  • MAICTF
  • MALEAE
  • MALEAF
  • MASALE
  • MAEXPE
  • MACOMF
  • MAEXPFHA
  • ONLINE
  • BLENDED
  • SUMMER
  • MADIGE
  • MASTRE
  • MADIGF
  • MACOME
  • MASTRF
  • MASALF

  Seats

  31 - 60

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, AVBUM Degree Programme in Sustainable Aviation Business, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Artificial Intelligence in Modern Business DIG4HM106-3018 21.10.2024-13.12.2024  5 cr  (MAICTE, ...) +-
  Learning objectives

  The overall learning objective of the course is to give the students insight into what artificial intelligence is and the impact it will have on the economy and business processes, as well as a hands-on knowledge and examples of how to apply artificial intelligence in different business cases.
  Upon completion of the course, the student is able to
  • Understand and describe the role of artificial intelligence in today’s business environment
  • Gain in-depth knowledge of why artificial intelligence is vital for different business processes
  • Apply artificial intelligence strategy framework
  • Understand how companies can use and leverage chatbots, cloud-based AI services and robotic process automation
  • Understand what kind of opportunities and challenges AI will create today and in the future
  • Understand and describe what skills and competences are needed in the future
  • Create a simple artificial intelligence strategy plan for any business

  Starting level and linkage with other courses

  The student will focus on the business aspects of artificial intelligence. The course does not require programming skills and the main focus is how artificial intelligence could be applied in business and how AI will change business processes. Skills and interest in a logical and systematic way of working are required.

  Contents

  - Practical examples of what artificial intelligence is and the impact it will have on the economy.
  - Benefits and challenges that AI presents to companies.
  - How artificial intelligence will transform different industries and business processes.
  - How to use the AI Strategy Framework, which will guide you on how to incorporate AI pilot programs into your overall strategy plan.
  - Examples of the five elements of the AI Strategy Framework and how to apply them.
  - Practical example of how to use the AI Strategy Framework for creating a chatbot.
  - Obtain knowledge about chatbot communication, particularly how text-only and voice-enabled chatbots work and how businesses can use them.
  - Learn how cloud-based AI services work and how companies can use them.
  - Gain a basic understanding of the business purposes for which robotic process automation can be used.
  - See examples of how AI will transform the way we work, and the skills needed for the future.
  - Develop a practical understanding of how to hire freelance AI talent.
  - Obtain knowledge of technical and non-technical AI-based jobs that will be in high demand in the future.

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the basic concepts of artificial intelligence. S/he knows how AI can be used to create value for business. S/he can name different ways companies can use AI in their business processes

  Assessment criteria - grade 3

  The student has a good understanding of artificial intelligence and its application for creating value for business. S/he can create a simple artificial intelligence strategy plan

  Assessment criteria - grade 5

  The student has an excellent understanding of artificial intelligence and its application in creating value for business. S/he can create excellent artificial intelligence strategy plan and knows how to successfully apply AI

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The course consists of virtual learning and independent work.
  100% virtual course
  Forum discussions and participation is an important part of the course
  Student can access the course material (video tutorials and materials) in Moodle

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  AI-related business articles that are shared in the course.
  Book: Artificial Intelligence: 101 Things You Must Know Today About Our Future by Lasse Rouhiainen

  Teachers

  Lasse Rouhiainen

  Working life connections

  The studies and learning assignments seek to mirror everyday business in corporations and other organisations. The online material includes expert audio interviews from AI experts. Students may apply their learning within their current work environment.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  This course features a final assignment, which consists of devising an artificial intelligence strategy for a company of your choice. This assignment will be completed at the end of the course.You can also redo this final assignment if you wish to improve your grade.

  Teaching language

  English

  Internationality

  The course includes case studies illustrating how companies in Finland and internationally are utilizing artificial intelligence.

  Timing

  21.10.2024 - 13.12.2024

  Learning assignments

  The course material includes videos and articles that students will study. Based on this material, students will complete quizzes independently at the end of each study module. At the end of the course, there is a final assignment, which involves creating an artificial intelligence strategy for a company.

  Enrollment

  03.06.2024 - 18.10.2024

  Content scheduling

  21.10.2024 - 13.12.2024

  Groups

  • MAICTE
  • MAICTF
  • VIRTUAL
  • INSTRUCTED
  • MADIGE
  • MADIGF
  • EXCH
  • MAGGU

  Seats

  61 - 150

  Further information

  Assessment criteria - grade 1
  The student understands the basic concepts of artificial intelligence. S/he knows how AI can be used to create value for business. S/he can name different ways companies can use AI in their business processes
  
  Assessment criteria - grade 3
  The student has a good understanding of artificial intelligence and its application for creating value for business. S/he can create a simple artificial intelligence strategy plan
  
  Assessment criteria - grade 5
  The student has an excellent understanding of artificial intelligence and its application in creating value for business. S/he can create excellent artificial intelligence strategy plan and knows how to successfully apply AI

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Artificial Intelligence in Modern Business DIG4HM106-3019 19.05.2025-15.08.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The overall learning objective of the course is to give the students insight into what artificial intelligence is and the impact it will have on the economy and business processes, as well as a hands-on knowledge and examples of how to apply artificial intelligence in different business cases.
  Upon completion of the course, the student is able to
  • Understand and describe the role of artificial intelligence in today’s business environment
  • Gain in-depth knowledge of why artificial intelligence is vital for different business processes
  • Apply artificial intelligence strategy framework
  • Understand how companies can use and leverage chatbots, cloud-based AI services and robotic process automation
  • Understand what kind of opportunities and challenges AI will create today and in the future
  • Understand and describe what skills and competences are needed in the future
  • Create a simple artificial intelligence strategy plan for any business

  Starting level and linkage with other courses

  The student will focus on the business aspects of artificial intelligence. The course does not require programming skills and the main focus is how artificial intelligence could be applied in business and how AI will change business processes. Skills and interest in a logical and systematic way of working are required.

  Contents

  - Practical examples of what artificial intelligence is and the impact it will have on the economy.
  - Benefits and challenges that AI presents to companies.
  - How artificial intelligence will transform different industries and business processes.
  - How to use the AI Strategy Framework, which will guide you on how to incorporate AI pilot programs into your overall strategy plan.
  - Examples of the five elements of the AI Strategy Framework and how to apply them.
  - Practical example of how to use the AI Strategy Framework for creating a chatbot.
  - Obtain knowledge about chatbot communication, particularly how text-only and voice-enabled chatbots work and how businesses can use them.
  - Learn how cloud-based AI services work and how companies can use them.
  - Gain a basic understanding of the business purposes for which robotic process automation can be used.
  - See examples of how AI will transform the way we work, and the skills needed for the future.
  - Develop a practical understanding of how to hire freelance AI talent.
  - Obtain knowledge of technical and non-technical AI-based jobs that will be in high demand in the future.

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the basic concepts of artificial intelligence. S/he knows how AI can be used to create value for business. S/he can name different ways companies can use AI in their business processes

  Assessment criteria - grade 3

  The student has a good understanding of artificial intelligence and its application for creating value for business. S/he can create a simple artificial intelligence strategy plan

  Assessment criteria - grade 5

  The student has an excellent understanding of artificial intelligence and its application in creating value for business. S/he can create excellent artificial intelligence strategy plan and knows how to successfully apply AI

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Lasse Rouhiainen, Kari Hiekkanen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  19.05.2025 - 15.08.2025

  Enrollment

  02.01.2025 - 16.05.2025

  Groups

  • MAICTE
  • MAICTF
  • VIRTUAL
  • SUMMER
  • INSTRUCTED
  • MADIGE
  • MADIGF

  Seats

  61 - 150

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Business Analytics DIG4HM102-3007 21.10.2024-13.12.2024  5 cr  (MAICTE, ...) +-
  Learning objectives

  The overall learning objective of the course is to give the students insight into both how business may benefit from data analytics, including advanced analytics and machine learning, as well as a hands-on knowledge on how to implement data analytics in practice.
  Business students focus more on the business value whereas information technology students have the focus closer to the technical implementation.
  Upon successful completion of the course, the student:
  • understands the concept of business analytics and how it can be applied to bring value to business
  • knows how to apply descriptive and predictive analytics in a business context
  • knows the concepts of artificial intelligence and machine learning and how they are related to business analytics
  • understand the role of knowledge models for business analytics and decision support
  • is able to identify new data sources and use data from them.
  • knows some tools and methods for taking advantage of business analytics in product development and management
  • is capable of planning and implementing a business analytics project

  Starting level and linkage with other courses

  The student must complete Data Analytics (RDI2HM102) or possess equivalent skills before attending the course.

  Contents

  - Concepts and terminology of business analytics
  - Business opportunities and use cases of business analytics
  - Methods and software tools for descriptive analytics, including reporting, data visualization, dashboards, performance management systems
  - Methods and software tools for predictive analytics, including data mining, text mining, web data mining and generative AI
  - Software tools for business analytics and machine learning
  - Methods and tools for knowledge structuring and representation
  - Methods and processes for managing and organizing business analytics projects
  The contents may evolve during the implementation.

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the basic concepts of business analytics. S/he knows how business analytics can be used to create value for business. S/he can name related software tools and knows at an abstract level how they could be used.

  Assessment criteria - grade 3

  The student has a good understanding of business analytics and its application for creating value for business. S/he knows related software tools and can use them in practice.

  Assessment criteria - grade 5

  The student has an excellent understanding of business analytics and its application in creating value for business. S/he knows related software tools and is skilled at using them in practice.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  This course replaces the course Big Data (ISM8TX100) from the previous curriculum.

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Lili Aunimo, Dmitry Kudryavtsev

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  21.10.2024 - 13.12.2024

  Enrollment

  03.06.2024 - 06.08.2024

  Groups

  • MAICTE
  • MAICTF
  • EVENING
  • CONTACT
  • BLENDED
  • MADIGE
  • MADIGF
  • EXCH
  • MAGGU

  Seats

  31 - 50

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Cloud Services ICT4HM101-3007 13.01.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The overall objective of the course is to give the students insight into cloud services from both business and technology perspectives. Typically, business students focus more on the business value whereas information technology students have a stronger focus on technology.
  
  Upon successful completion of the course, the student
  - knows the concept and definition of cloud computing
  - understands the opportunities of cloud services from the business viewpoint
  - understands how cloud computing may be used in product development, software development as well as in infrastucture
  - knows how to use at least one of the most common PaaS and IaaS platforms for developing software and for administering virtual servers
  - is capable of planning and implementing a cloud services related project

  Starting level and linkage with other courses

  The student may focus on the business aspects or on the technical aspects of cloud services. The former approach does not require any specific technical skills but for the latter approach, basic information systems tools and architectures knowledge is assumed.

  Contents

  - Introduction to cloud computing
  - Service models: SaaS, PaaS, IaaS
  - Deployment models: private cloud, public cloud, hybrid cloud and community cloud
  - Serverless architecture or FaaS
  - Cloud services in product development
  - Company cases illustrating the practical aspects of cloud services.
  - A project work either with a business orientation around SaaS or with a technical orientation. The technically oriented project topics deal with IaaS or PaaS.

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the basic concepts of cloud services and how cloud services can be used to create value for business. S/he can name related software tools and – at an abstract level – knows how they could be used.

  Assessment criteria - grade 3

  The student has a good understanding of cloud services and their application to create value for business. S/he knows related software tools and can use them in practice.

  Assessment criteria - grade 5

  The student has an excellent understanding of cloud services and their application to create value for business. S/he knows related software tools and is skilled at using them in practice.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  This course replaces the previous curriculum’s course Cloud Services.

  ---

  Teaching methods and instruction

  Online.
  To participate in Teams meetings and lessons, students need the Teams app and a working camera and microphone on their own device.

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  Study material for the course is distributed to students in Moodle and via the AWS Academy service. The course AWS Academy Cloud Foundations provides the material. The materials include lectures slides, videos, case studies and laboratories. The implementation may include other material indicated by the teacher.
  
  The materials prepare the student to complete the AWS Certified Cloud Practitioner certification, but the certification is not mandatory for the student.

  Teachers

  Olavi Korhonen

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Course exam in the last week of the course.
  Re-exam 28.5.

  Teaching language

  English

  Timing

  13.01.2025 - 16.05.2025

  Learning assignments

  Lectures and independent study, assignments, laboratories, project work and exam.
  Completion of the AWS Academy labs.
  Assignments on AWS Academy Cloud Foundations.
  Project workis, done as group work.
  Written exam.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  The course lasts for two periods. The first period consists of theory and independent study (AWS Academy Cloud Foundations, modules 1-10). The second period will mainly consist of independent project work in groups. Project groups will present their project work during the last two weeks.

  Groups

  • MAICTE
  • MAICTF
  • EVENING
  • EXCH
  • ONLINE

  Alternative learning methods

  RPL, Recognition of prior learning includes the processes where student have already gained the competences required
  
  Determining previously acquired skills is done on a case-by-case basis! Depending on competence and work experience, as well as e.g. AWS/Azure certification, some of the following ways of demonstrating competence can be applied, for example:
  
  Work life lecture / workshop / presentation
  Approving project work /work life project
  Exam

  Seats

  31 - 60

  Further information

  AWS Cloud Foundations assignments and labs: 30%
  Project work: 40%
  Exam: 30%
  
  Haaga-Helia's general policy:
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Data Analytics RDI2HM102-3027 21.10.2024-13.12.2024  5 cr  (EVENING, ...) +-
  Learning objectives

  Upon completion of the course, the student will:
  • Identify data sources and assess their suitability for business needs.
  • Understand the stages of data preparation, modeling, and forecasting.
  • Understand the fundamental concepts of machine learning and artificial intelligence.
  • Master methods of descriptive and explanatory analytics.
  • Be able to utilize various visualization and reporting techniques.
  • Understand the concept of information design.

  Starting level and linkage with other courses

  No prerequisites.

  Contents

  Content
  • Data analytics based on process thinking (CRISP-DM).
  • Methods for descriptive and explanatory analytics.
  • Analysis and forecasting of time series data.
  • Models for predictive analytics and machine learning.
  • Applied examples using Python.
  • Tools for visualization and reporting.

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the data analytics process and can apply it, instructed by the teacher, to a business problem. The student understands the following concepts: descriptive, predictive and prescriptive analytics as well as the characteristics of advanced data and is able to solve simple business questions, guided by the teacher.
  
  The student is able to derive and visualize dashboards, scorecards and publish those using related digital tools. The students is able to apply one or some forecasting algorithms to a business problem, instructed by the teacher. The students is able to assess the reliability and relevance of business reports.

  Assessment criteria - grade 3

  The student understands the data analytics process and can apply it independently to a simple business problem. The student understands the following concepts: descriptive, predictive and prescriptive analytics as well as the characteristics of advanced data and is able to solve simple business questions independently.
  
  The students is able to derive and visualize dashboards, scorecards and publish them using related digital tools. The student is able to apply independently one or some forecasting algorithms to a business problem. The students is able to assess the reliability and relevance of business reports.

  Assessment criteria - grade 5

  The student understands the data analytics process and can apply it to a slightly complicated business problem. The student understands the following concepts: descriptive, predictive and prescriptive analytics as well as the characteristics of advanced data and is able to solve demanding business questions.
  
  The student is able to derive and visualize dashboards, scorecards and publish them using related digital tools. The student is able to apply independently several forecasting algorithms to different business problems. The student is able to assess the reliability and relevance of business reports.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Juha Nurmonen

  Teachers

  Juha Nurmonen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  21.10.2024 - 13.12.2024

  Enrollment

  03.06.2024 - 18.10.2024

  Groups

  • EVENING
  • EXCH
  • ONLINE
  • MAAVBUM
  • MASTROME

  Seats

  31 - 60

  Degree Programme

  BUTEM Degree Programme in Business Technologies, STROME Degree Programme in Strategising in Organisations, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, AVBUM Degree Programme in Sustainable Aviation Business, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Data Analytics RDI2HM102-3028 20.01.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  Upon completion of the course, the student will:
  • Identify data sources and assess their suitability for business needs.
  • Understand the stages of data preparation, modeling, and forecasting.
  • Understand the fundamental concepts of machine learning and artificial intelligence.
  • Master methods of descriptive and explanatory analytics.
  • Be able to utilize various visualization and reporting techniques.
  • Understand the concept of information design.

  Starting level and linkage with other courses

  No prerequisites.

  Contents

  Content
  • Data analytics based on process thinking (CRISP-DM).
  • Methods for descriptive and explanatory analytics.
  • Analysis and forecasting of time series data.
  • Models for predictive analytics and machine learning.
  • Applied examples using Python.
  • Tools for visualization and reporting.

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the data analytics process and can apply it, instructed by the teacher, to a business problem. The student understands the following concepts: descriptive, predictive and prescriptive analytics as well as the characteristics of advanced data and is able to solve simple business questions, guided by the teacher.
  
  The student is able to derive and visualize dashboards, scorecards and publish those using related digital tools. The students is able to apply one or some forecasting algorithms to a business problem, instructed by the teacher. The students is able to assess the reliability and relevance of business reports.

  Assessment criteria - grade 3

  The student understands the data analytics process and can apply it independently to a simple business problem. The student understands the following concepts: descriptive, predictive and prescriptive analytics as well as the characteristics of advanced data and is able to solve simple business questions independently.
  
  The students is able to derive and visualize dashboards, scorecards and publish them using related digital tools. The student is able to apply independently one or some forecasting algorithms to a business problem. The students is able to assess the reliability and relevance of business reports.

  Assessment criteria - grade 5

  The student understands the data analytics process and can apply it to a slightly complicated business problem. The student understands the following concepts: descriptive, predictive and prescriptive analytics as well as the characteristics of advanced data and is able to solve demanding business questions.
  
  The student is able to derive and visualize dashboards, scorecards and publish them using related digital tools. The student is able to apply independently several forecasting algorithms to different business problems. The student is able to assess the reliability and relevance of business reports.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Note: by the request of the training subscriber (degree program), starting in 2024, "Python for everyone" has been taken as the starting point instead of the previous "data analytics for everyone".
  The course introduces basic features to analyze structured data and is supported by related material and assignments. Topics covered include:
  - descriptive analytics
  - diagnostic analytics
  - time series analysis and forecasting
  - introduction to machine learning.
  All the necessary material will be found on Moodle including Q@A section whereby students are able to discuss matters concerning the course including assignments.

  Responsible person

  Veijo Vänttinen

  Learning material and recommended literature

  Material given in Moodle

  Teachers

  Veijo Vänttinen

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Four graded assignments issued throughout the course

  Teaching language

  English

  Timing

  20.01.2025 - 16.05.2025

  Learning assignments

  Four assignments:
  - descriptive analytics
  - diagnostic analytics
  - time series analysis and forecasting
  - machine learning.

  Enrollment

  02.01.2025 - 17.01.2025

  Groups

  • MAICTE
  • MALEAE
  • MASALE
  • MAEXPE
  • EXCH
  • MAAVBUM
  • MASTROME
  • MABUTUM
  • INSTRUCTED
  • VIRTUAL
  • MADIGE
  • MASTRE
  • MACOME

  Seats

  61 - 100

  Further information

  Four assignments:
  - descriptive analytics, (0 - 5 points)
  - diagnostic analytics, (0 - 5 points)
  - time series analysis and forecasting, (0 - 5 points)
  - machine learning, (0 - 5 points)

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business, BUTUM Degree Programme in Business Technologies and Management

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Development of Customer Journey and Leading Customer Experience SAL4HM103-3011 19.05.2025-15.08.2025  5 cr  (MASALE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - Elements of customer experience
  - Channels and efficient control of channels in a multichannel environment
  - Control, analysis and measurement of customer data
  - Utilisation of customer data in a multichannel environment
  - Recognition and development of the customer journey
  - Planning and development of customerships
  - Customer encounters within different channels
  - Chats and bots in the customer journey
  - Analysis and utilisation of customer data

  Assessment criteria

  Assessment criteria - grade 1

  The student understands which elements the customer experience consists of. The student recognises the relevance of customer data in the development of sales, the customer journey and customer experience. S/he knows how to develop customer relationships, the customer journey and customer experience via different channels. S/he can apply customer data in developing services and supply during the customer journey. The student knows some models and methods of value creation for the customer journey and understands how they can be utilised in the touch points of the customer journey and in the development of customer relationships during the different stages of the customership.

  Assessment criteria - grade 3

  The student knows and can evaluate the factors that have an effect on customer experience. S/he can analyse customer data to develop sales, the customer journey and customer experience via different channels. The student is able to develop services and supply for some of the touch points of the customer journey. The student knows different models and methods for creating value during the customer journey and can utilise them during the different touch points of the customer journey. S/he is able to plan and develop customer relationships during different stages of the customership.

  Assessment criteria - grade 5

  The student analyses the factors that have an effect on customer experience and utilises customer data to develop sales, the customer journey and customer experience. The student develops services and supply for all of the touch points of the customer journey. The student comprehensively understands different models and methods for creating value during the customer journey and utilises them during the different touch points of the customer journey. S/he comprehensively plans and develops customer relationships during different stages of customership.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Hanna Rajalahti

  Teachers

  Leena Korttilalli

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  19.05.2025 - 15.08.2025

  Enrollment

  02.01.2025 - 16.05.2025

  Groups

  • MASALE
  • EVENING
  • SUMMER
  • ONLINE
  • MASALF
  • MAGGU

  Seats

  31 - 60

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  2 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Digital Business Platforms and Ecosystems DIG4HM109-3002 21.10.2024-13.12.2024  5 cr  (EVENING, ...) +-
  Learning objectives

  The student
  • is able to define the basic terms and relevant concepts (digital platform, digital ecosystem)
  • knows the basics digital transformation and of digital layered architecture
  • knows the different types of digital platforms and ecosystems
  • knows different strategies and business models related to digital platforms and ecosystems
  • is able to analyze digital platforms-based business ecosystems, and the reason of their success
  • is able to recognize and discuss challenges related to digital platforms and ecosystems

  Contents

  • Digital business platforms and ecosystems and their meaning in today's digital environment
  • Defining the basic terms and relevant concepts of digital platforms and ecosystems
  • Digital layered architecture and digital transformation
  • Strategies and business models of digital platforms and ecosystems
  • Analysis of platform-based digital business ecosystems
  • Challenges related to digital platforms

  Assessment criteria

  Assessment criteria - grade 1

  Student is able to:
  - Define the basic terms
  - Define the relevant concepts, as digital platform, ecosystem, digital ecosystem
  - Understand the basics of digital layered architecture
  - Understands what is an ecosystem and business model of ecosystems, and what are the different types of ecosystems.
  - Is able to participate to platform-based ecosystems analysis groupwork

  Assessment criteria - grade 3

  Student is able to:
  - Define well the basic terms
  - Define the relevant concepts, as digital platform, ecosystem, digital ecosystem, and give and study examples
  - Understand the basics of digital layered architecture
  - Understands what is an ecosystem and what are the different types of ecosystems, and business model of ecosystems
  - Is able to analyze digital platform-based ecosystem

  Assessment criteria - grade 5

  Student is able to:
  - Define well the basic terms
  - Define well the relevant concepts, as digital platform, ecosystem, digital ecosystem, and give and study examples
  - Understand the basics of digital layered architecture
  - Understands well what is an ecosystem and what are the different types of ecosystems, and business model of ecosystems
  - and is able to make analysis of digital platform-based ecosystems

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Irma Mäkäräinen-Suni

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  21.10.2024 - 13.12.2024

  Enrollment

  03.06.2024 - 18.10.2024

  Groups

  • EVENING
  • BLENDED
  • MADIGE
  • MADIGF
  • ONLINE
  • MAGGU

  Seats

  31 - 60

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Digital Ethics DIG4HM108-3002 24.03.2025-16.05.2025  5 cr  (EVENING, ...) +-
  Learning objectives

  Upon successful completion of the course, the student is able to
  - understand and analyze various ethical issues related to digitalisation and data
  - assume a critical attitude towards promises of moral improvement through digitalisation
  - see digitalisation and related technologies in their wider social, environmental and political contexts.

  Starting level and linkage with other courses

  None

  Contents

  The course will pursue a cross-disciplinary investigation of the socio-ethical implications of digital technologies. We will combine theoretical viewpoints with concrete issues facing people who are implementing and using digital systems. We will cover a variety of themes, including data ownership and control, digital economics and surveillance capitalism, power and governance of algorithmic decision making, humanization of digital technology, ethics of robotics and autonomous systems and sustainablity of digital development in general.
  
  We will take up issues that have recently come into focus and are being approached in different fields, such as health, media, games, retail, manufacturing.

  Assessment criteria

  Assessment criteria - grade 1

  The student has a basic understanding of the relationship between society and technology and what ethical risks new technologies and applications may involve.

  Assessment criteria - grade 3

  The student has a good understanding of the relationship between society and technology and what ethical risks new technologies and applications may involve. They are able to analyze and predict the ethical problems of different solutions in different industries

  Assessment criteria - grade 5

  The student has an in-depth understanding of the relationship between society and technology and what ethical risks new technologies and applications may involve. They will be able to analyse and anticipate the ethical problems of different solutions in different industries and apply different types of ethical frameworks and critical thinking widely.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The course consists of online lectures and independent work according to set schedule.

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  The course material is combination of recent academic articles, online webinars, white papers and other relevant and timely sources.

  Teachers

  Kari Hiekkanen

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exam

  Teaching language

  English

  Timing

  24.03.2025 - 16.05.2025

  Learning assignments

  Four short essays (peer reviewed)

  Enrollment

  02.01.2025 - 21.03.2025

  Content scheduling

  First lecture: Mar 27th, 2025 @ 17.40 (online, Zoom)

  Groups

  • EVENING
  • BLENDED
  • MADIGF
  • MADIGE
  • ONLINE
  • EXCH
  • MAGGU

  Seats

  31 - 60

  Further information

  The grading will be based on four peer-reviewed short reflection essays on selected themes.

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, AIBUM Degree Programme in AI for Business Transformation, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  2 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Digital Service Design DIG4HM101-3010 13.01.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  Upon successful completion of the course, the student
  • is able to implement a service design project using the Lean Service Creation method and digital co-creation platforms.
  • is able to apply service design methods and tools in different phases of the Double Diamond model.
  • is able to design and prototype omni-channel service solutions based on qualitative research data.
  • is able to communicate value propositions and benefits of omni-channel service solutions by means of digital storytelling.

  Starting level and linkage with other courses

  The student has a command of the fundamentals of service design.

  Contents

  - Service design and its methods
  - Omni-channel customer experience
  - Lean Service Creation Method
  - Prototyping
  - Value proposition design and digital storytelling

  Assessment criteria

  Assessment criteria - grade 1

  The student knows the terminology, methods and toolkits used in digital service design. The student knows how to carry out service design projects in digital learning environments. The student knows how to design customer experience by means of omni-channel service solutions. The student knows how to create value for customers and how customer experience is formed in different customer encounters and service environments. The student knows how to make use of service design methods for their course project.

  Assessment criteria - grade 3

  The student understands the terminology, methods and toolkits used in digital service design. The student is able to carry out a service design project in digital learning environments with a strong focus on customers. The student is able to design customer experience by means of omni-channel service solutions. The student is able to apply service design methods for determining business problems, profiling customers, modelling customer journeys and service processes, studying digital user experience, ideating digital service solutions, designing digital service concepts and prototyping customer experience. The student is able to communicate the benefits of digital service solutions in creative ways by means of digital storytelling.

  Assessment criteria - grade 5

  The student fully understands the terminology, methods and toolkits used in digital service design. The student is capable of carrying out a service design project in digital learning environments. The student is capable of designing an omni-channel customer experience based on deep customer insight. The student is capable of successfully applying service design methods for determining business problems, profiling customers, modelling customer journeys and service processes, studying digital user experience, ideating digital service solutions, designing digital service concepts and prototyping customer experience. The student is capable of communicating value propositions in creative ways by means of digital storytelling. The student is fully committed to achieving the objectives of the course project and is a very active team player.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Jarmo Sarkkinen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  13.01.2025 - 16.05.2025

  Enrollment

  02.01.2025 - 10.01.2025

  Groups

  • MAICTE
  • EVENING
  • BLENDED
  • MADIGE
  • EXCH
  • ONLINE
  • MAGGU

  Seats

  31 - 60

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  2 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Emerging Technology Opportunities DIG4HM104-3007 21.10.2024-14.03.2025  5 cr  (NONSTOP, ...) +-
  Learning objectives

  Upon successful completion of the course, the student is able to
  • identify emerging digital technologies and trends and observe their disruptive impact
  • use different theoretical models for evaluating their adoption and maturity
  • recognize and analyze business development opportunities of new technologies
  • understand the requirements and challenges of applying new technologies

  Starting level and linkage with other courses

  There are no special prerequisites but the student must be capable of self-directed schedule planning and independent learning without supervision during the implementation.

  Contents

  The content of the course varies yearly based on the changing technology trends.
  • the impact of technology revolutions on society and businesses
  • emerging digital technologies and trends (AI, IoT, VR/AR, blockchain, cloud computing, mobile technologies...)
  • various models for evaluating the maturity and adoption of new technologies
  • seeking and analysis of business opportunities of a new technology chosen by the student
  • requirements and challenges for adoption of the chosen new technology

  Assessment criteria

  Assessment criteria - grade 1

  The student has a basic understanding of the concepts and models of technology adoption and how disruptive technologies may impact businesses and the society. The student knows some emerging technologies and trends and can name their opportunities and challenges at general level.

  Assessment criteria - grade 3

  The student has a good understanding of the concepts and models of technology adoption and how disruptive technologies impact businesses and the society. The student knows emerging technologies and trends widely and can identify and analyse their business opportunities and challenges in a chosen business domain.

  Assessment criteria - grade 5

  The student has an excellent understanding of the concepts and models of technology adoption and how disruptive technologies impact businesses and the society. The student knows current emerging technologies and trends widely and can identify and analyse their concrete business opportunities and challenges in a chosen business domain.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  This course replaces the previous curriculum’s course New Opportunities of ICT (ISM4TX700).

  ---

  Responsible person

  Kari Hiekkanen

  Teachers

  Kari Hiekkanen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  21.10.2024 - 14.03.2025

  Enrollment

  03.06.2024 - 18.10.2024

  Groups

  • NONSTOP
  • MAICTE
  • VIRTUAL
  • INSTRUCTED
  • MADIGE
  • EXCH
  • MAGGU

  Seats

  61 - 100

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Enterprise ICT Architecture ICT4HM105-3006 13.01.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The general learning objective of the course is that the student knows the purpose, principles and architectural types of the enterprise architectures as well as the most common implementation models. After completing the course the student will have knowledge of methods and knowledge of the most common enterprise architectures.

  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - An overview of enterprise architecture
  - The most common enterprise architecture types and their requirements
  - The consideration of information security within enterprise architecture
  - Enterprise architecture as a tool for management
  - What are business architectures and sub-architectures
  - Data architecture
  - Systems architecture
  - Technological architecture
  - The most common models of enterprise architecture
  - TOGAF architecture model, The innish enterprise architecture model JHS-179 – built for public administration needs.

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to describe what enterprise architectures are and how they are built. The student understands their purpose and recognises the importance of enterprise architecture for organisations

  Assessment criteria - grade 3

  In addition, the student has the vision and the ability to participate in the development of enterprise architectures; is able to work on the most common referenced architectures due to the methodological knowledge gained during the course; has the ability to take on roles in developing and maintaining an enterprise architecture.

  Assessment criteria - grade 5

  In addition to the above, the student has well-founded and multiple perspectives views on the development and maintenance of enterprise architectures, which enable the execution of demanding tasks when working with enterprise architecture.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  Moodle is used as learning platform and Teams is used as collaboration tool.

  ---

  Teaching methods and instruction

  Blended, 4 online sessions, otherwise virtual.

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  All the material or links are available in the Moodle.

  Teachers

  Lauri Tapola

  Working life connections

  Practical working life examples.
  Visiting lecturers if available.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Course completion is based on returning the assignments.
  No exams.
  Failed courses can be passed by returning the assignments later.

  Teaching language

  English

  Internationality

  Lectures and all the material are in English.

  Timing

  13.01.2025 - 16.05.2025

  Learning assignments

  Practical combination of enterprise architectures and working life.
  Individual or group work.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  Lectures remotely (17.40-20.30), days are decided later.

  Groups

  • MAICTE
  • MAICTF
  • EVENING
  • BLENDED
  • EXCH
  • ONLINE

  Alternative learning methods

  Blended
  RPL

  Assignments are evaluated verbally and scored.

  Seats

  31 - 60

  Further information

  Some of the assignments are graded. Grading is based on the quality of the assignments.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies

  Virtual proportion

  3 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Evolving Organisations ORD2HM101-3033 19.08.2024-11.10.2024  5 cr  (MAICTE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - The future of changing work
  - Agency and job crafting
  - Human and social capital in an organisation
  - Organisational design
  - New ways of organising
  - Organisational tensions
  - Organisational development and ethics

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to recognize some trends affecting the future of work and reflect her/his own work and role against the changes. S/he recognises the elements of organisational design and is able to explain some tensions in organisations. The student recognises different organisational concepts and ways to organise. S/he can define some approaches to organisational development and plan how to apply them in a development plan. S/he writes professional text.

  Assessment criteria - grade 3

  In addition to competences described in grade 1, s/he is able to identify ways how to develop agency at work. S/he can compare different organisational designs and their elements. S/he is able to distinguish different kinds of tensions and their consequences in organisations and explain how they emerge. S/he can select and compare different approach for organisational development and take multiple perspectives into account when planning how to apply them in practice. S/he recognises and reflects ethical questions related to change and development work. The level of student’s academic writing is mostly correct.

  Assessment criteria - grade 5

  In addition to competences in grade 1 and 3, the student can distinguish multiple perspectives affecting the future of work and able to evaluate which factors and trends will affect her/his own job and career. The student is able to critically assess the factors that affect her/his own work, organisational design and organisational development from different perspectives. This is demonstrated in reports comparing, justifying and using of different theoretical frameworks. The level of student’s academic writing is correct.

  Further information

  This course replaces the course Leading Change from the previous curriculum.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The implementation is based on independent study during the autumn semester of 2023.
  The learning methods are classic: reading, thinking, writing - as well as watching videos, observing organisational life and reflecting on own experiences in various organisations.
  The implementation supports also the following meta-competencies: problem-solving skills and analytical and critical thinking.

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  Learning material will be available in Moodle

  Teachers

  Yücel Ger

  Working life connections

  The content and assignments are linked to organisational practices.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Students choose the time

  Teaching language

  English

  Internationality

  Learning material and student body are international

  Timing

  19.08.2024 - 11.10.2024

  Learning assignments

  There are three main topics, and each of them have their own assignment:
  - Future of work > Short written analysis.
  - Organisations and organising > Exam
  - Developing organisations > Written report or quiz

  Enrollment

  03.06.2024 - 16.08.2024

  Content scheduling

  19.08.2024 - 11.10.2024

  Groups

  • MAICTE
  • MALEAE
  • MASALE
  • MAEXPE
  • VIRTUAL
  • INSTRUCTED
  • MASTRE
  • MADIGE
  • EXCH
  • MACOME
  • MASTROME

  Alternative learning methods

  Recgonition of prior learning based on Haaga-Helia's Master instructions.
  https://www.haaga-helia.fi/en/recognition-learning

  Seats

  61 - 100

  Further information

  Assessment criteria - grade 1
  The student is able to recognize some trends affecting the future of work and reflect on her/his own work and role against the changes. S/he recognises the elements of organisational design and is able to explain some tensions in organisations. The student recognises different organisational concepts and ways to organise. S/he can define some approaches to organisational development and plan how to apply them in a development plan. S/he writes professional text.
  
  Assessment criteria - grade 3
  In addition to competencies described in grade 1, s/he is able to identify ways to develop agency at work. S/he can compare different organisational designs and their elements. S/he is able to distinguish different kinds of tensions and their consequences in organisations and explain how they emerge. S/he can select and compare different approaches for organisational development and take multiple perspectives into account when planning how to apply them in practice. S/he recognises and reflects ethical questions related to change and development work. The level of the student’s academic writing is mostly correct.
  
  Assessment criteria - grade 5
  In addition to competencies in grades 1 and 3, the student can distinguish multiple perspectives affecting the future of work and be able to evaluate which factors and trends will affect her/his own job and career. The student is able to critically assess the factors that affect her/his own work, organisational design and organisational development from different perspectives. This is demonstrated in reports comparing, justifying and using of different theoretical frameworks. The level of the student’s academic writing is correct.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, STROME Degree Programme in Strategising in Organisations, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Evolving Organisations ORD2HM101-3034 13.01.2025-14.03.2025  5 cr  (MASALE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - The future of changing work
  - Agency and job crafting
  - Human and social capital in an organisation
  - Organisational design
  - New ways of organising
  - Organisational tensions
  - Organisational development and ethics

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to recognize some trends affecting the future of work and reflect her/his own work and role against the changes. S/he recognises the elements of organisational design and is able to explain some tensions in organisations. The student recognises different organisational concepts and ways to organise. S/he can define some approaches to organisational development and plan how to apply them in a development plan. S/he writes professional text.

  Assessment criteria - grade 3

  In addition to competences described in grade 1, s/he is able to identify ways how to develop agency at work. S/he can compare different organisational designs and their elements. S/he is able to distinguish different kinds of tensions and their consequences in organisations and explain how they emerge. S/he can select and compare different approach for organisational development and take multiple perspectives into account when planning how to apply them in practice. S/he recognises and reflects ethical questions related to change and development work. The level of student’s academic writing is mostly correct.

  Assessment criteria - grade 5

  In addition to competences in grade 1 and 3, the student can distinguish multiple perspectives affecting the future of work and able to evaluate which factors and trends will affect her/his own job and career. The student is able to critically assess the factors that affect her/his own work, organisational design and organisational development from different perspectives. This is demonstrated in reports comparing, justifying and using of different theoretical frameworks. The level of student’s academic writing is correct.

  Further information

  This course replaces the course Leading Change from the previous curriculum.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The teaching methods of this online course include readings, active learning assignments, class discussions, short lectures and (critical) reflection of students' past and current experiences with work practices and organisations. These learning methods have been designed to foster the following meta competences: complex problem solving, critical thinking, people management, coordinating with others and cognitive flexibility.

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  Literature supporting student learning will be presented in course Moodle

  Teachers

  Johanna Vuori

  Working life connections

  Course themes and assignments relate to students’ own work and their work organisations

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  no exam

  Teaching language

  English

  Internationality

  International student body

  Timing

  13.01.2025 - 14.03.2025

  Learning assignments

  1. Mind-map on the future of work 30 points
  2. Two interim assignments related to organisational design and organisation development each 15 points, total of 30 points
  3. Final assignment on organisation development 40 points
  
  .

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  This class will meet once a week online on Wednesdays at 17:40 - 20.30. The zoom link will be sent to students at the beginning of the spring semester 2025
  
  15 January: orientation and paradox thinking
  22 January: job crafting and agency
  29 January: future of work
  5 February: organization and organization design
  12 February: organization and organization design continuing
  no class on 19 February
  26 February: self-managing organization
  5 March organizational development
  12 March organizational development continuing
  
  Final assignment due on 1 April, grades by 24 April

  Groups

  • MASALE
  • EVENING
  • MAEXPE
  • ONLINE
  • MAAVBUM

  Seats

  31 - 60

  Further information

  Evaluation is based on reaching the learning outcomes and demonstrated in the learning and final assignments
  Grading
  90 – 100 points, grade 5
  80 – 89 points, grade 4
  70 – 79 points, grade 3
  60 – 69 points, grade 2
  50 – 59 points, grade 1

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, AVBUM Degree Programme in Sustainable Aviation Business, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Evolving Organisations ORD2HM101-3035 24.03.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - The future of changing work
  - Agency and job crafting
  - Human and social capital in an organisation
  - Organisational design
  - New ways of organising
  - Organisational tensions
  - Organisational development and ethics

  Assessment criteria

  Assessment criteria - grade 1

  The student is able to recognize some trends affecting the future of work and reflect her/his own work and role against the changes. S/he recognises the elements of organisational design and is able to explain some tensions in organisations. The student recognises different organisational concepts and ways to organise. S/he can define some approaches to organisational development and plan how to apply them in a development plan. S/he writes professional text.

  Assessment criteria - grade 3

  In addition to competences described in grade 1, s/he is able to identify ways how to develop agency at work. S/he can compare different organisational designs and their elements. S/he is able to distinguish different kinds of tensions and their consequences in organisations and explain how they emerge. S/he can select and compare different approach for organisational development and take multiple perspectives into account when planning how to apply them in practice. S/he recognises and reflects ethical questions related to change and development work. The level of student’s academic writing is mostly correct.

  Assessment criteria - grade 5

  In addition to competences in grade 1 and 3, the student can distinguish multiple perspectives affecting the future of work and able to evaluate which factors and trends will affect her/his own job and career. The student is able to critically assess the factors that affect her/his own work, organisational design and organisational development from different perspectives. This is demonstrated in reports comparing, justifying and using of different theoretical frameworks. The level of student’s academic writing is correct.

  Further information

  This course replaces the course Leading Change from the previous curriculum.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  Learning material will be available in Moodle.

  Teachers

  Yücel Ger

  Working life connections

  The content and assignments are linked to organisational practices.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Student chooses the time.

  Teaching language

  English

  Timing

  24.03.2025 - 16.05.2025

  Enrollment

  02.01.2025 - 21.03.2025

  Groups

  • MAICTE
  • MALEAE
  • MASTROMF
  • MASALE
  • MAEXPE
  • MAAVBUM
  • MASTROM
  • MBATUT
  • VIRTUAL
  • INSTRUCTED
  • MADIGE
  • MASTRE
  • MACOME

  Alternative learning methods

  Recgonition of prior learning based on Haaga-Helia's Master instructions.
  https://www.haaga-helia.fi/en/recognition-learning

  Seats

  61 - 100

  Degree Programme

  BUTEM Degree Programme in Business Technologies, MBATUT Degree Programme in Education Management, LEBUM Degree Programme in Leading Business Transformation, AVBUM Degree Programme in Sustainable Aviation Business, STROM Degree Programme in Strategising in Organisations, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Futures Research RDI2HM103-3026 19.08.2024-13.12.2024  5 cr  (NONSTOP, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - Futures orientation - characteristics and concepts related to the future
  - Approaches, data collection and analysing methods in futures research
  - Futures research and change

  Assessment criteria

  Assessment criteria - grade 1

  The student can observe a phenomenon from a future perspective by using key concepts, methods and tools from futures research and to some extent make use of futures insights in practice. The student understands the connection between futures research and strategical work.

  Assessment criteria - grade 3

  In addition to the competences in grade 1, the student can analyse phenomena from a futures perspective, making benefit of literature related to the topic in her/his job and use suitable methods and tools for understanding the future. The student makes use of futures research in strategy work.

  Assessment criteria - grade 5

  In addition to the competences in grades 1 and 3, the student ideates and looks for creative solutions that can produce practical examples, makes creative use of methods and tools in work and can critically assess his/her own work. The student can critically apply and assess the results of futures research in strategy work.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The course is a virtual course where you can do the assignments at your individual pace. Get to know the material in Moodle and do the six assignments by the 6th of December 2024. During the course if you have any questions about the assignments, you can contact the teacher.
  
  Moodle for the course will open at the latest 19.8.2024.

  Responsible person

  Kaisa Tsupari

  Learning material and recommended literature

  Material on Moodle. Videos, reading material, templates.

  Teachers

  Kaisa Tsupari

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  19.08.2024 - 13.12.2024

  Learning assignments

  The course has five smaller individual assignments, which are graded fail-pass, and one individual final report, graded 1-5. The final report is 50% of the grade.

  Enrollment

  03.06.2024 - 15.11.2024

  Content scheduling

  The course is a virtual course where you can do the assignments at your individual pace. Get to know the material in Moodle and do the six assignments by the 6th of December 2024.

  Groups

  • NONSTOP
  • MAICTE
  • MALEAE
  • MAENTE
  • MAEXPE
  • VIRTUAL
  • INSTRUCTED
  • MADIGE
  • MASTRE
  • EXCH
  • MACOME

  Seats

  31 - 100

  Further information

  Assignments 1-5 are graded fail/pass, Final assignment 1-5.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Futures Research RDI2HM103-3027 13.01.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - Futures orientation - characteristics and concepts related to the future
  - Approaches, data collection and analysing methods in futures research
  - Futures research and change

  Assessment criteria

  Assessment criteria - grade 1

  The student can observe a phenomenon from a future perspective by using key concepts, methods and tools from futures research and to some extent make use of futures insights in practice. The student understands the connection between futures research and strategical work.

  Assessment criteria - grade 3

  In addition to the competences in grade 1, the student can analyse phenomena from a futures perspective, making benefit of literature related to the topic in her/his job and use suitable methods and tools for understanding the future. The student makes use of futures research in strategy work.

  Assessment criteria - grade 5

  In addition to the competences in grades 1 and 3, the student ideates and looks for creative solutions that can produce practical examples, makes creative use of methods and tools in work and can critically assess his/her own work. The student can critically apply and assess the results of futures research in strategy work.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The course is a virtual course where you can do the assignments at your individual pace. Get to know the material in Moodle and do the six assignments by the 6th of May 2025. During the course if you have any questions about the assignments, you can contact the teacher.
  
  Moodle for the course will open at the latest 13.1.2025.

  Responsible person

  Kaisa Tsupari

  Learning material and recommended literature

  Material on Moodle. Videos, reading material, templates.

  Teachers

  Kaisa Tsupari

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  13.01.2025 - 16.05.2025

  Learning assignments

  The course has five smaller individual assignments, which are graded fail-pass, and one individual final report, graded 1-5. The final report is 50% of the grade.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  The course is a virtual course where you can do the assignments at your individual pace. Get to know the material in Moodle and do the six assignments by the 6th of May 2025.

  Groups

  • MAICTE
  • NONSTOP
  • MALEAE
  • MASALE
  • MAEXPE
  • VIRTUAL
  • INSTRUCTED
  • MADIGE
  • MASTRE
  • EXCH
  • MACOME
  • MABUTUM

  Seats

  31 - 100

  Further information

  Assignments 1-5 are graded fail/pass, Final assignment 1-5.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business, BUTUM Degree Programme in Business Technologies and Management

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     ICT Management Best Practices ICT4HM102-3007 19.08.2024-13.12.2024  5 cr  (MAICTE, ...) +-
  Learning objectives

  Upon successful completion of the course, the student
  
  - understands the concepts of ICT management and governance best practices
  - knows how the best practices improve processes and operational efficiency
  - can select and apply a best practice in a bimodal development environment
  - can adopt a business driven view on the use of the best practices

  Starting level and linkage with other courses

  It is recommended to have prior experience in ICT systems and their development/maintenance.

  Contents

  - service management best practices and frameworks (e.g. ITIL, IT Standard for Business, SIAM)
  - project management best practices (e.g. SAFe, waterfall and agile frameworks, DevOps)
  - information technology architecture frameworks (e.g. TOGAF)
  - information security management (e.g. ISO27001)
  - ICT governance best practices (e.g. COBIT)

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the basic concepts of the best practices and their use for the benefit of the business. S/he can identify the main best practices and frameworks for various needs and at an abstract level knows how they are applied.

  Assessment criteria - grade 3

  The student has a good understanding of the concepts of the best practices and their use for the benefit of the business. S/he can identify the main best practices and frameworks for various needs and knows how they are applied in practice.

  Assessment criteria - grade 5

  The student has an excellent understanding of the concepts of the best practices and their use for the benefit of the business. S/he can identify the main best practices and frameworks for various needs and knows how they are applied and optimised in practice.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  This course replaces the previous curriculum’s course ICT Management Best Practices (ISM2TX120).

  ---

  Teaching methods and instruction

  The course consists of 5 classroom lectures and individual assignments (essays on given topics). Four visiting professionals will share their insight and experience in ICT Service Management during the course.

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  Material based on topical articles and books. Business Technology standard

  Teachers

  Seppo Karisto

  Working life connections

  Visiting speakers from different organisations.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exam

  Teaching language

  English

  Internationality

  Visiting speakers come from international companies

  Timing

  19.08.2024 - 13.12.2024

  Learning assignments

  Pre-assignment on students own working place
  Assignment on cutting ICT costs
  Assignment to compare and evaluate different frameworks and methods
  Assignments based visiting speakers presentations
  Self reflection

  Enrollment

  03.06.2024 - 16.08.2024

  Content scheduling

  Lectures between 26.8 and 2.12.

  Groups

  • MAICTE
  • MAICTF
  • EVENING
  • CONTACT
  • BLENDED
  • EXCH

  Alternative learning methods

  RPL, previous studies or personal working experience to be presented to other students

  Seats

  31 - 50

  Further information

  Course grade is based in weighted average of assignments

  Degree Programme

  BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies

  Virtual proportion

  3 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     ICT Security Basics from Trust to Blockchain ICT4HM103-3006 21.10.2024-13.12.2024  5 cr  (MAICTE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - The basic concepts of data security. CIA (confidentiality, integrity, availability). Confrontation. The attacker's perspective and pentest. What does ICT security involve? The most effective, common and successful techniques for attacking businesses.
  - Low hanging fruit, defender’s perspective. Basic ICT security tools. ICT security with ulterior tools. Possible additional issues: easy attacks in practice.
  - Encryption. Importance of CIA. How to decrypt encryption? When does encryption need not be broken? Symmetric and asymmetric encryption. Seals. Two-sided authentication. Traffic measurement intelligence.
  - Practical encryption techniques. Email encryption with PGP. Public Key Infrastructure. Decentralised and centralised trust. TLS CA vs. PGP PKI trust.
  - Modern encryption techniques. Anonymous networks, TOR. Virtual private networks and their substitutes. Encrypted, decentralised distributed file sharing within an organisation.
  - Block chains
  - Cryptocurrency

  Assessment criteria

  Assessment criteria - grade 1

  The student knows the concepts of information security at a basic level, can use the required tools individually by following instructions in a book, has returned homework, but failed to complete all tasks due to recurring situations, which have prevented the continuation of study.

  Assessment criteria - grade 3

  The student is familiar with the basic concepts of information security and is able to explain in a general way, for example, how they can be used as tools; can use the tools in normal situations and is able to identify examples of how to apply security principles to everyday personal and business life.

  Assessment criteria - grade 5

  The student understands the basic concepts of information security and the tools to be used in that relationship; identifies examples of the use of basic concepts – also within new situations; is able to solve simple problem situations and use new features that have been added to familiar tools; can identify threats to security and is able to put them in context and is able to initiate the improvement of personal and business security by applying principles found in to day-to-day data knowledge security.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  No replacements.

  ---

  Teaching methods and instruction

  Learn security fundamentals to understand current trends. Blockchains, TOR network and video conference encryption all stand on these fundamentals.
  
  - Weekly online video conference classes. Includes discussions and student presentations.
  - Homework reported weekly. Reading tasks for theory and learning to follow cybersecurity. Hands-on tasks to connect theory to real life.
  - Your own presentation to classmates.
  
  Has reached excellent 4.9 out of 5 feedback.
  
  Check out previous course instance agenda, homework and student feedback https://terokarvinen.com/2023/trust-to-blockchain/

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  Material identified by the teacher during the course. Usually includes white papers, book chapters, tutorials, manuals and hacker conference presentations. Different types of material help you to get familiar with key sources of cyber security information. Most material is available using subsciptions paid by Haaga-Helia (free for students) or free, publicly available sources.

  Teachers

  Tero Karvinen

  Working life connections

  Classes are interactive, and you can hear your classmates work experiences and bring your own insight.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exam.

  Teaching language

  English

  Internationality

  Mixed group with both Finnish and international students.

  Timing

  21.10.2024 - 13.12.2024

  Learning assignments

  - Weekly classes, online video conference - active participation required at class time
  - Weekly homework (theory + hands on)
  - Presentation
  
  Classes are interactive, encouraging student discussions and presentations. For each week, there is homework with written report. Homeworks have both reading and hands-on computer tasks.
  
  Some computer skills required. We'll use actual hacker tools and techniques, but mostly to understand and practice theory. Required tasks in this course require only regular computer knowledge.
  
  (This course does not have prerequisisite coding or hacking skills. I am teaching a different set of courses for those needing technical hacking and penetration testing skills: Tunkeutumistestaus ici001as3a, Sovellusten hakkerointi ja haavoittuvuudet ici012as3a-3001)

  Enrollment

  03.06.2024 - 18.10.2024

  Content scheduling

  Online participation required. This course is based on class discussions and interactivity. You are expected to participate in online video conference during the class times each week.
  
  Agenda will keep updating during the course. Initial agenda:
  
  1. Welcome words. Overview of the course.
  2. Fundamentals. Threat model.
  3. Treath modeling. Current crime case example.
  4. Hashes, passwords and cracking them.
  5. Public key encryption and signing.
  6. Bitcoin.
  7. Modern applications (e.g. Darknet, Altcoins...).
  8. Presentations.

  Groups

  • MAICTE
  • MAICTF
  • EVENING
  • EXCH
  • ONLINE

  Alternative learning methods

  Online video conference, active participation required at class time. Homework reported every week.

  Seats

  15 - 30

  Further information

  Homework 50% and presentation 50%. Evaluation is based on totality of the skills and knowledge demonstrated.
  
  Online classes require active participation. No tapes are provided.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     ICT Sourcing ICT4HM106-3006 19.08.2024-13.12.2024  5 cr  (MAICTE, ...) +-
  Learning objectives

  The course is focused on sourcing ICT-services holding mostly a business perspective. Upon successful completion of the course, the student
  • gets a good command of the principles of managing ICT-sourcing as part of Sourcing-function
  and the relatedness to Company strategy
  • learns ways to organize ICT-sourcing and frameworks of managing vendor and solution
  selection
  • learns practices to fulfill ICT-outsourcing and distribution of services
  • learns the practices of Service integration and management (SIAM)

  Starting level and linkage with other courses

  Successful accomplishment of the course necessitates basic knowledge of the ITIL framework and the principles of enterprise architecture.

  Contents

  • Introduction to sourcing and linkages to other disciplines in the field of IT
  • Guidelines framing sourcing strategies, forms of partnering and the acquiring of resources
  • Building service integration and management, and maintaining multivendor relationships
  • Sourcing as an operation – case selection consultancy in large IT-investments
  • Approaches and concepts in distributing IT work – outsourcing, crowdsourcing. ecosystems
  • Case studies by student teams and professionals

  Assessment criteria

  Assessment criteria - grade 1

  Passed courses are assessed on a scale of 1 to 5 based on individual study project by free choice (related to job), individual assignments, exam and activity on lessons
  
  Grade 1: The student partially understands development methods and principles but does not truly understand the role of IT in business development. Project work has been limited.

  Assessment criteria - grade 3

  Grade 3: In addition to skills and competences mentioned for grade 1, a student has basic competence in planning and managing activities belonging to sourcing in a particular business area. In addition, the student understands the business value of developing sourcing capabilities, which is proven by assignments done on the course.

  Assessment criteria - grade 5

  Grade 5: In addition to the skills and competences mentioned for grades 1 and 3, a student thoroughly understands the principles and success factors of sourcing and is able to adopt them in practice. The student demonstrates these competences by successfully doing and finishing assignments. The student is able to reflect the development challenges and opportunities of sourcing in practice.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Online lessons.
  Virtual learning.
  RPL.

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  The needed material and links to those are available in Moodle.

  Teachers

  Lauri Tapola

  Working life connections

  There might be presenters from real-life.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exams. Failed courses can be passed by resubmitting the assignments.

  Teaching language

  English

  Internationality

  All the material and the lessons are in English.

  Timing

  19.08.2024 - 13.12.2024

  Learning assignments

  Pre-assignment +
  Practical assignments to deepen ICT procurement skills.

  Enrollment

  03.06.2024 - 16.08.2024

  Content scheduling

  Online lessons:
  4.9.2024 17:40 - 20:30
  18.9.2024 17:40 - 20:30
  9.10. 2024 17:40 - 20:30
  Participation voluntary, activity points shared.

  Groups

  • MAICTE
  • MAICTF
  • EVENING
  • BLENDED
  • EXCH
  • ONLINE

  Alternative learning methods

  Active participation on lessons.
  Virtual learning by studying yourself.
  Learning by doing the assignments.
  RPL.

  Seats

  31 - 60

  Further information

  The assignments are graded.
  The grading of the course is based on the quality of the assignments.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies

  Virtual proportion

  3 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Intercultural Business Communication OTH8HM104-3009 13.01.2025-16.05.2025  5 cr  (NONSTOP, ...) +-
  Learning objectives

  The aim of the study unit is to equip students’ competences and skills to operate successfully in a multicultural environment. Upon successful completion of the course, the student is able to
  • Understand and describe elements cultural diversity and cross-cultural communication in a global professional environment
  • Apply theoretical knowledge of cultural theories to micro and macro level activities in different fields of business (marketing, communication, sales, HR, leadership, entrepreneurship and strategy)
  • Recognise and address the interests and needs of multicultural stakeholder groups such as employees and customers
  • Apply problem identification, analysis and solving in real-life cases in business world
  • Manage and understand different businesses and processes that involves multicultural parties.

  Contents

  1. Cultural diversity and values. Types and elements of culture. Hofstede cultural dimensions.
  2. Cross-cultural communication. Barrier and blocks. Verbal and non-verbal communication. Cultural shock.
  3. Understanding Business cultures around the World. Cross-cultural communication importance on macro and micro level. Understanding of client needs and diverse market. Challenges in cross-cultural communication. Solutions & Tips. Advantages of diversity. Concept of Time.
  4. The concept and types of organisational culture. Impact of diversity in organisations. Company culture: how it begins, why does it matter, types of organisational culture. Edgar Schein model as an analysis tool in leadership.
  5. Intercultural Management. Edward T. Hall model - cultural iceberg. Cross-cultural misunderstandings. Conflict spiral. Conflict management and avoidance. Humor in multicultural workplaces and its benefits. Multiculturality awareness.

  Assessment criteria

  Assessment criteria - grade 1

  Knowledge: Students knows the key concepts within the course’s scope, but is yet to develop the general view and the big picture of the subject matter.
  Skills: Student can complete given tasks and assignments with assistance but needs to develop applying knowledge.
  Competence: Students are able to demonstrate some ability to perform skills and have basic knowledge, but they have difficulty to manage without assistance

  Assessment criteria - grade 3

  Knowledge: Student knows the key concepts well and can explain how the theories and models function and the tools are used. They have a general view of the subject matter.
  Skills: Students can complete given tasks and assignments independently. They are able to apply knowledge in hands-on business-related situations. Students can critique their own practice and identify ways to improve.
  Competence: Students are able to demonstrate sufficient ability to perform skills and have basic to good knowledge. They can perform independently, but they have some challenges in passing on their skills and knowledge to others. The students have an interest in professional development.

  Assessment criteria - grade 5

  Knowledge: Students have a strong command of the key and related concepts. They can critically evaluate theories, models and tools. The students can demonstrate explicit knowledge of the subject matter, and how it relates to other disciplines.
  Skills: Students apply knowledge in demanding business-related situations. They can prioritize and critically select tools and methods for solving complex problems in the subject matter.
  Competence: The students execute skills with natural proficiency and they have detailed and explicit knowledge. They can perform independently and they are also able and actively willing to help others develop and pass on their skills. Students have an attitude of continuous professional development.

  ---

  Teachers

  Anna Kimberley

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  13.01.2025 - 16.05.2025

  Enrollment

  02.01.2025 - 10.01.2025

  Groups

  • NONSTOP
  • MACOMF
  • VIRTUAL
  • MACOME
  • EXCH

  Seats

  61 - 100

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Introduction to Master studies OTH8HM113-3003 02.01.2025-31.07.2025  (ONLINE) +-
  Teachers

  Nina Helander, Johanna Maaniemi, Riina Iloranta, Juha Olava, Sanna Heiniö, Sakariina Heikkanen, Johanna Rajakangas-Tolsa, Anu Hakonen, Kevin Gore, Anita Pösö, Kari Hiekkanen, Marjo-Riina Välimaa, Heidi Rajamäki-Partanen

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  02.01.2025 - 31.07.2025

  Enrollment

  07.01.2025 - 10.01.2025

  Groups

  • ONLINE

  Seats

  1 - 300

  Degree Programme

  BUTEM Degree Programme in Business Technologies, STROME Degree Programme in Strategising in Organisations, LEBUM Degree Programme in Leading Business Transformation, AVBUM Degree Programme in Sustainable Aviation Business, HOSBUM Degree Programme in Tourism and Hospitality Business

  Evaluation scale

  H-5

  Unit

  Master’s Degrees

•     Knowledge Management and Leadership ICT4HM108-3001 13.01.2025-24.03.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The course is part of the Business Technologies Master's programme.
  Upon completion of this virtual course or acquiring equivalent knowledge elsewhere, the student
  - can recognize the importance of Knowledge Management (KM) and Information Management for the organization.
  - can apply and understand KM processes, methods and theories and recognize KM as an organizational resource that is managed to support business development
  - can identify and apply information and information management as a strategic tool in IT and business environments.
  
  The course topics include study cases and practices.

  Contents

  - Knowledge Management (KM) and Knowledge Leadership concepts and terminology, frameworks, methods and theories.
  - Describe the opportunities, benefits and challenges that KM can bring to an organisation and describe and practise the organisational impact of KM and knowledge leadership.
  - Gain an understanding of how to use KM as an organisational resource and as a managed way of working, for example in development and innovation functions.
  - Learn how to identify KM and leadership as part of professional competence and as part of growing organisational development.
  - Content may change during implementation phase.
  
  The assignments of the course also teach the skills needed in Master's studies, such as data mining, reading research articles, and critical writing, as well as a broad understanding of knowledge management and its themes.

  Assessment criteria

  Assessment criteria - grade 1

  The course assignments have been completed 40% successfully.

  Assessment criteria - grade 3

  The course assignments have been completed 70% successfully.

  Assessment criteria - grade 5

  The course assignments have been completed 90% successfully.

  Further information

  The assignments of the course also teach the skills needed in Master's studies, such as data mining, reading research articles, and critical writing, as well as a broad understanding of knowledge management and its themes.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Upon successful completion of the virtual course or the acquisition of equivalent knowledge in another context, the student is able to
  • identify trends in Knowledge Management (KM) and Knowledge Leadership (KL) and observe their impact from both an IT and a business perspective.
  • use theoretical models and frameworks for the comprehension of knowledge management (KM) in a business context.
  • can recognize and analyse KM as a component of business development opportunities, and explain the importance of KM and knowledge leadership in today's business environment and organisations.
  • Upon completion of this course, the student will be able to demonstrate to understand the significance of knowledge management (KM) and knowledge leadership in business. A broad knowledge of business and information technology, and a fundamental understanding of information management, will help student succeed in this course.
  
  This fully virtual course is an independent study course. There are no special prerequisites but the student must be capable of self-directed schedule planning and independent learning without supervision during the implementation. If needed, the guidance and feedback are provided through the study platform, the Moodle learning environment.

  Learning material and recommended literature

  The course material will be updated on a regular basis, in accordance with the progress of the course theme. It is based on course books, research articles, webinars and discussion forums. It is accessible via the study platform.

  Teachers

  Anne-Maritta Talaslahti

  Working life connections

  The course content and its materials are aligned by the integration of knowledge management and leadership in information technology and business sectors, as observed across several business cases of business sectors and the public sector.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  The virtual course does not include any specific online exam. The students are required to complete amount of coursework as an individual assignments during the course time-frame.

  Teaching language

  English

  Internationality

  The course covers literature from around the globe, with case studies and practices from English, French, and German-speaking countries. In Finland, English-language IT plays an important role in business.

  Timing

  13.01.2025 - 24.03.2025

  Learning assignments

  The course topics include study cases and practices. In order to pass the course, students are required to complete a given mandatory assignments by the specified deadline. The assignments of the course also teach the skills needed in Master's studies, such as data mining, reading research articles, and critical writing, as well as a broad understanding of knowledge management and its themes.
  
  The assignments of the course also teach the skills needed in Master's studies, such as data mining, reading research articles, and critical writing, as well as a broad understanding of knowledge management and its themes.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  The virtual course is scheduled to commence at the beginning of 2025, in accordance with the Haaga-Helia UAS academic calendar. In this virtual course, students are expected to engage in independent study, with the option of interacting with classmates through the learning platform should the need arise.

  Groups

  • MAICTE
  • MAICTF
  • VIRTUAL
  • INSTRUCTED

  Alternative learning methods

  The course is implemented in fully virtual mode without contact lessons or virtual meetings. It is based on self-directed learning and individual assignments proceeding within a flexible time frame.
  
  Recognition of prior learning (RPL)
  If students have acquired the required competence in previous work tasks, recreational activities or on another certified course, they can show their competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/career-planning/recognition-learning
  Read more at "Instructions to students (master)".

  Seats

  30 - 100

  Further information

  A course is considered complete for assessment purposes when all required assignments, essays and online discussions have been returned. However, the entire course may be assessed during the virtual course. Final grades will be published three weeks after the end of the course.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.
  
  Evaluation criteria.
  Assessment criteria. Scale from 0 to 5:
  * Assessment criteria - grade 1. The course assignments have been completed 40% successfully.
  * Assessment criteria - grade 3. The course assignments have been completed 70% successfully.
  * Assessment criteria - grade 5. The course assignments have been completed 90% successfully.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Learning Culture in Organisations ORD2HM102-3033 13.01.2025-14.03.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  Different approaches to learning and learning culture in organisation, as well as environment, processes and practices that enhance learning. Students are encouraged to reflect and develop practices that promote learning in their own organisations.

  Starting level and linkage with other courses

  No prerequisites.

  Contents

  • Learning and organisational competitiveness
  • Different approaches to learning
  • From knowledge to competences
  • Learning processes and practices
  • Supportive learning environment
  • Organizational culture that enhances learning

  Assessment criteria

  Assessment criteria - grade 1

  The student knows different approaches to learning and how learning can be enhanced in organizations. The student can describe processes related to learning and identify barriers and enablers to learning in the workplace.

  Assessment criteria - grade 3

  In addition to the competences described in Grade 1, the student can apply different learning concepts and approaches in her/his own organization. The student can describe processes related to learning and define both learning enablers and learning barriers in the workplace. The student can turn barriers to learn into the development prospects.

  Assessment criteria - grade 5

  In addition to the competences described in Grades 1 and 3, the student can analyse her/his own organization from the different learning perspectives and give well-grounded development suggestions based on the findings. The student can analyse and compare different learning approaches and their connections to the organisational competitiveness.

  Further information

  This course replaces the course Leading Change from the previous curriculum.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Independent virtual learning altogether 135 h (no contact lessons, only independent learning)
  This course an asynchronous virtual course and learning is based on independent learning during 8 week period (13.1.2025 - 14.3.2025).
  
  RPL and benefiting RPL during the course is to be agreed with the responsible lecturer (Meri Vehkaperä).
  If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognising and validating prior learning (RPL) are available at MyNet.

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  Learning materials will be informed at the beginning of the course on Moodle (January 13, 2025).

  Teachers

  Meri Vehkaperä

  Working life connections

  Development assignment is related to development of students’ working communities.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Exams will be taken during 8 week period (13.1.2025 - 14.3.2025).

  Teaching language

  English

  Internationality

  International case examples will be presented, international learning material will be provided.

  Timing

  13.01.2025 - 14.03.2025

  Learning assignments

  Instructions for studying as well as exams and assignments will be given at the beginning of the course (January 13, 2025). Learning is based on individual and independent learning. Assessment will be based on a mind map, two short exams and a development assignment.

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  This course an asynchronous virtual course and learning is based on independent learning during 8 week period (13.1.2025 - 14.3.2025).

  Groups

  • MAICTE
  • MALEAE
  • MASALE
  • MAEXPE
  • MBATUT
  • VIRTUAL
  • MADIGE
  • MASTRE
  • EXCH
  • MACOME

  Alternative learning methods

  Please contact the responsible lecturer.

  Student feedback will be collected and used for improving the course.

  Seats

  61 - 100

  Further information

  Module 1. Assignment (grading 1-5, 20 % of the final grade)
  Module 2. Exam (grading 1-5, 20% of the final grade)
  Module 3. Exam (grading 1-5, 20% of the final grade)
  Module 4. Development assignment (grading 1-5, 40% of the final grade).
  
  All lessons and learning assignments need to be completed and passed to pass the course

  Degree Programme

  BUTEM Degree Programme in Business Technologies, MBATUT Degree Programme in Education Management, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Learning Culture in Organisations ORD2HM102-3032 21.10.2024-13.12.2024  5 cr  (MAICTE, ...) +-
  Learning objectives

  Different approaches to learning and learning culture in organisation, as well as environment, processes and practices that enhance learning. Students are encouraged to reflect and develop practices that promote learning in their own organisations.

  Starting level and linkage with other courses

  No prerequisites.

  Contents

  • Learning and organisational competitiveness
  • Different approaches to learning
  • From knowledge to competences
  • Learning processes and practices
  • Supportive learning environment
  • Organizational culture that enhances learning

  Assessment criteria

  Assessment criteria - grade 1

  The student knows different approaches to learning and how learning can be enhanced in organizations. The student can describe processes related to learning and identify barriers and enablers to learning in the workplace.

  Assessment criteria - grade 3

  In addition to the competences described in Grade 1, the student can apply different learning concepts and approaches in her/his own organization. The student can describe processes related to learning and define both learning enablers and learning barriers in the workplace. The student can turn barriers to learn into the development prospects.

  Assessment criteria - grade 5

  In addition to the competences described in Grades 1 and 3, the student can analyse her/his own organization from the different learning perspectives and give well-grounded development suggestions based on the findings. The student can analyse and compare different learning approaches and their connections to the organisational competitiveness.

  Further information

  This course replaces the course Leading Change from the previous curriculum.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Independent virtual learning altogether 135 h (no contact lessons, only independent learning)
  This course an asynchronous virtual course and learning is based on independent learning during 8 week period (21.10.2024 - 13.12.2024).
  
  RPL and benefiting RPL during the course is to be agreed with the responsible lecturer (Meri Vehkaperä).
  If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognising and validating prior learning (RPL) are available at MyNet.

  Responsible person

  Anita Pösö

  Learning material and recommended literature

  Learning materials will be informed at the beginning of the course on Moodle (21.10.2024).

  Teachers

  Meri Vehkaperä

  Working life connections

  Development assignment is related to development of students’ working communities.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Exams will be taken during 8 week period (21.10.2024 - 13.12.2024).

  Teaching language

  English

  Internationality

  International case examples will be presented, international learning material will be provided.

  Timing

  21.10.2024 - 13.12.2024

  Learning assignments

  Instructions for studying as well as exams and assignments will be given at the beginning of the course (21.10.2024). Learning is based on individual and independent learning. Assessment will be based on a mind map, two short exams and a development assignment.

  Enrollment

  03.06.2024 - 18.10.2024

  Content scheduling

  This course an asynchronous virtual course and learning is based on independent learning during 8 week period (21.10.2024 - 13.12.2024).

  Groups

  • MAICTE
  • MALEAE
  • MASALE
  • MAENTE
  • MAEXPE
  • VIRTUAL
  • MADIGE
  • EXCH
  • MACOME

  Alternative learning methods

  Please contact the responsible lecturer.

  Student feedback will be collected and used for improving the course.

  Seats

  61 - 100

  Further information

  Module 1. Assignment (grading 1-5, 20 % of the final grade)
  Module 2. Exam (grading 1-5, 20% of the final grade)
  Module 3. Exam (grading 1-5, 20% of the final grade)
  Module 4. Development assignment (grading 1-5, 40% of the final grade).
  
  All lessons and learning assignments need to be completed and passed to pass the course

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Management of Digital Service Development ICT4HM104-3006 13.01.2025-16.05.2025  5 cr  (MAICTE, ...) +-
  Learning objectives

  The course is an introduction to the development of digital services. The course is positioned between IT and business perspectives. Upon the successful completion of the course, the student:
  - understands the development models and principles of digital service development
  - understands technology diffusion and digital transformation (incl. AI transformation)
  - can identify new business roles and market changes in digital transformation
  - can identify potential value drivers, risks and measures in managing development
  - understands the principles of data governance as a part of data & AI project management
  - can reflect on future development opportunities and IT technology trends

  Starting level and linkage with other courses

  Master’s level studies. All material and communication is in English, but you may choose between English and Finnish for your report language.

  Contents

  - An introduction to digital business and digital services
  - The challenges of managing IT-based development projects
  - The development models, stakeholders, processes and measurement of digital service development
  - Digital transformation and technology diffusion models
  - New digital business models, roles and emerging technologies
  - Data governance and AI project management
  - Reflection of global IT trends and the digital future

  Assessment criteria

  Assessment criteria - grade 1

  The student partially understands development methods and principles but does not understand the role of IT in business development. Project work is limited.

  Assessment criteria - grade 3

  In addition to the skills and competences mentioned for Grade 1, the student has basic competence in planning and managing digital service development projects in a particular area. In addition, the student understands business and customer value in developing digital services. The project work demonstrates these skills and competences.

  Assessment criteria - grade 5

  In addition to the skills and competences mentioned for Grades 1 and 3, the student thoroughly understands the principles and success factors of digital service development and is able to adopt them in practice. The student can demonstrate these competences through professionally produced and completed project work. The student is able to reflect the development challenges and opportunities of digital service development in practice.

  Further information

  When the implementation type of the course is contact, online or blended, it is required that the student is present during those teaching hours/learning tasks that are marked in the study schedule/course content. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  The course is a blended learning course. The main task of the course focuses on project work (individual or group) related to the course topic, where students can select user, business, management or technological perspectives on the course topic.
  
  Depending on the implementation, the contact lessons are 1) kick-off for the course, 2) project work facilitation in the middle, and 3) the final presentation of the project work. Online tasks include orientation (e.g. video lecturers) to the given course content, learning material and online discussion tasks. There are no exams. The assessment of one’s own learning can be used.

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  Depending on the implementation, video presentations, articles, white papers, research papers, books, lectures, sharing one's won experiences, etc.

  Teachers

  Ari Alamäki

  Working life connections

  Connection to the workplace context and business life through project work and online group discussions

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exams

  Teaching language

  English

  Internationality

  International material, examples, etc. Sharing experiences from international business context

  Timing

  13.01.2025 - 16.05.2025

  Learning assignments

  The course is a blended course, and its largest part is project work & report (75%). The course consists of project work (report) and five “online learning tasks”
  
  Project report. The goal is to create ”consultative report” related to the topic of digital service development. The aim is that you write a report from the perspective of ”external IT-business consultant” from the development method, development project, case, design, planning, requirement spec, UX/CX, some technology, etc. in the field of digital service development in your organization or some other context. It is not shared to others.
  
  Summary presentation. Create also 3-5 pages PPT-presentation that is a kind of summary from your project work (shared to others). If your content is confidential, describe theoretical framework or the development challenge in the general level.
  
  The five “monthly online learning modules” consists of video lecturing, reading material and collaboration task. The idea of collaboration task is to share your experiences or opinions related to the given topic (everybody needs to write a comment).

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  January - May or August - December

  Groups

  • MAICTE
  • MAAIBUME
  • EVENING
  • BLENDED
  • ONLINE

  Alternative learning methods

  The recognition of prior learning (report)

  Seats

  31 - 35

  Further information

  Project report (75%) and online learning tasks (25%). Grade 1-5
  
  1 = The student partially understands development methods and principles but does not understand the role of IT in business development. Project work is limited.
  
  3 = In addition to the skills and competences mentioned for Grade 1, the student has basic competence in planning and managing digital service development projects in a particular area. In addition, the student understands business and customer value in developing digital services. The project work demonstrates these skills and competences.
  
  5 = In addition to the skills and competences mentioned for Grades 1 and 3, the student thoroughly understands the principles and success factors of digital service development and is able to adopt them in practice. The student can demonstrate these competences through professionally produced and completed project work. The student is able to reflect the development challenges and opportunities of digital service development in practice.

  Degree Programme

  BUTEM Degree Programme in Business Technologies, AIBUM Degree Programme in AI for Business Transformation

  Virtual proportion

  3 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Online Store as Sales Channel SAL4HM104-3009 19.08.2024-11.10.2024  5 cr  (MASALE, ...) +-
  Starting level and linkage with other courses

  No prerequisites.

  Contents

  - Analysis of the operational environment
  - Customer experience in an online store
  - Online store as a business model and sales channel
  - Multichannel solutions and market places
  - Founding of an online store and software solutions
  - Product range construction
  - Payment methods and logistics of an online store
  - Marketing planning, analytics and targeting
  - Strategic choices of an online store and analysis of the operating environment

  Assessment criteria

  Assessment criteria - grade 1

  The student knows the possibilities of multichannel environments and recognises different operational environments when making a base for an online store. S/he knows the starting points of building an online store and understands the role of marketing in ecommerce. The student understands the characteristics of ecommerce and its role in multichannel business. S/he knows the steps of founding an online store, can build product range and produce product descriptions. The student can market an online store via different channels. S/he knows about the possibilities of agile marketing in a digital environment. The student knows the essential juridical requirements for an online store.

  Assessment criteria - grade 3

  The student recognises the possibilities of multichannel environments and can analyse operational environments to make a base for an online store. The student knows the characteristics of online stores and their roles in multichannel business. S/he knows the requirements for BtoC and BtoB online stores. The student can set up and build a customer-oriented online store with applicable supply and product descriptions. The student can market the online store via different channels and apply the possibilities of agile marketing in a digital environment to grow sales. The student knows the essential juridical requirements for an online store.

  Assessment criteria - grade 5

  The student analyses the possibilities of a multichannel environment and the operational environments in which to make a base for an online store. The student comprehensively knows the characteristics of online stores and their role in multichannel business. S/he understands the requirements for BtoC and BtoB online stores. The student can set up and build an online store with applicable supply and product descriptions. The student can market the online store via different channels and apply the possibilities of agile marketing in a digital environment to grow sales. The student comprehensively knows the essential juridical requirements for an online store and can assess and apply them in the online store.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  Online store as sales channel course contains e-com related topics like market analysis in digital domain, building and running an online store and customer acquisition.
  
  We will meet two times in person, 21.8. and 28.8. 2024 at Pasila campus, other classes will be held through Zoom. The course consists of a project (individual or group) and conceptual assignment.

  Responsible person

  Hanna Rajalahti

  Learning material and recommended literature

  Will be announced latter

  Teachers

  Marko Mäki

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  19.08.2024 - 11.10.2024

  Learning assignments

  1. Online store project (individual or group); a plan to set up an online store.
  2. Conceptual assignment; an detailed analysis of e-com related topic of your choice (like softwares, marketing, operative issues; logistics, payment method etc., international e-com expansion).

  Enrollment

  03.06.2024 - 16.08.2024

  Groups

  • MASALE
  • EVENING
  • CONTACT
  • BLENDED
  • EXCH

  Seats

  31 - 50

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

  Virtual proportion

  3 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Robotic Automation DIG4HM103-3008 13.01.2025-16.05.2025  5 cr  (NONSTOP, ...) +-
  Learning objectives

  • model business information processes
  • recognize and evaluate opportunities for robotic automation
  • implement a software robot for task automation
  • design a business process automation using a software robot

  Starting level and linkage with other courses

  The student must be ready for self-directed study planning, stand-alone information seeking on discussion forums and trial-and-error approach for completing hands-on exercises. No prior programming experience is required and all exercises are done using graphical software tools. However, very basic algorithmic skills are needed and the student must acquire these skills independently whenever needed.

  Contents

  • visual modelling of information processes
  • preconditions for robotic business process automation
  • industry case studies of robotic process automation
  • development tools for software robots
  • implementation of a software robot for task level automation
  • design of a process level automation

  Assessment criteria

  Assessment criteria - grade 1

  The student understands the basic concepts of robotic automation and its application for business process improvement. They manage the basic use of the automation tool and are capable of designing an automation of a simple task.

  Assessment criteria - grade 3

  The student has a good understanding of the robotic automation concepts and its application for business process improvement. They manage the use of the automation tool well and are capable of designing a business process automation.

  Assessment criteria - grade 5

  The student has an excellent understanding of the robotic automation concepts and its application for business process improvement. They manage the use of the automation tool excellently and are capable of designing a challenging business process automation.

  Further information

  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  VIRTUAL NON-STOP
  
  Self learning materials in Moodle an in UiPath Academy
  
  • model business information processes
  • recognize and evaluate opportunities for robotic automation
  • implement a software robot for task automation
  • design a business process automation using a software robot

  Responsible person

  Kari Hiekkanen

  Learning material and recommended literature

  • visual modelling of information processes
  • preconditions for robotic business process automation
  • industry case studies of robotic process automation
  • development tools for software robots
  • implementation of a software robot for task level automation
  • design of a process level automation

  Teachers

  Ralf Rehn

  Working life connections

  World leading tool/environment - UiPath and UiPath Studio are utilized

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exam

  Teaching language

  English

  Internationality

  World leading tool/environment - UiPath and UiPath Studio are utilized

  Timing

  13.01.2025 - 16.05.2025

  Learning assignments

  Basic setup:
  
  1. Warm-up Sign up for the UiPath Academy and install Studio/StudioX
  Implement an automation program using StudioX
  2. RPA and BPM RPA and BPM Quiz
  3. Define workflow Define a workflow
  4. RPA & AI RPA & AI Quiz
  5. BA training DoC of RPA Business Analysis Fundamentals (UiPath Academy)
  Voluntary Chart
  6. Final excercise 2 options
  7. Self-reflection Self-reflection and Feedback 0 0

  Enrollment

  02.01.2025 - 10.01.2025

  Content scheduling

  NON-STOP

  Groups

  • NONSTOP
  • MAICTE
  • VIRTUAL
  • MADIGE
  • EXCH
  • MAGGU

  Seats

  61 - 100

  Further information

  Grades 1 - 5

  Degree Programme

  BUTEM Degree Programme in Business Technologies, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Strategic Thinking and Growth Strategies STR4HM101-3014 10.02.2025-04.04.2025  5 cr  (MBATUT, ...) +-
  Learning objectives

  1 The student learns the major lines of history in strategic management.
  2 The student's strategic thinking improves as they familiarize themselves with contemporary strategic tools and their purposes.
  3 The student learns to understand theoretical discussions about growth strategies and can apply these theories to practical analysis.

  Starting level and linkage with other courses

  It is recommended that this is a starting course in Strategic Thinking and Management specialisation.

  Contents

  The content may vary somewhat depending on the implementation. However, in all implementations, the content is specifically aimed at the aforementioned learning objectives.

  Assessment criteria

  Assessment criteria - grade 1

  - The student has a limited understanding of the major lines of history in strategic management.
  - The student lacks the ability for strategic thinking. However, the student is aware of popular strategic tools and their purposes.
  - The student can summarize theoretical discussions on growth strategies but struggles to apply these theories to practical analysis.

  Assessment criteria - grade 3

  - The student is familiar with the major lines of history in strategic management.
  - The student demonstrates the ability for strategic thinking and is aware of popular strategic tools and their purposes.
  - The student understands theoretical discussions on growth strategies and can to some extent apply these theories to practical analysis.

  Assessment criteria - grade 5

  - The student has an excellent understanding of the major lines of history in strategic management.
  - The student's strategic thinking is high-level, and they are very familiar with popular strategic tools and their purposes.
  - The student comprehensively understands theoretical discussions on growth strategies and can adeptly apply these theories to practical analysis.

  Further information

  Depending on the implementation, pre-assignment is required. More information is available in the implementation plan.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  This one is a self guided virtual course.
  -No live meetings.
  -No Group work.
  -The student can work with the assignments in her/his own time and pace.
  The course requires a lot of self guided working. Online support is offered during the course.

  Responsible person

  Juha Olava

  Learning material and recommended literature

  Will be presented in the course platform (Moodle).

  Teachers

  Juha Olava

  Working life connections

  Real life cases and experiences can be utilized in the assignments.

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  Will be presented in the course platform (Moodle).

  Teaching language

  English

  Timing

  10.02.2025 - 04.04.2025

  Learning assignments

  There are 2 writing assignments and a multiple-choise on this implementation.

  Enrollment

  02.01.2025 - 07.02.2025

  Content scheduling

  The learning platform (Moodle) is open for the student on the official starting day of the course. The student can then begin the studies immediately

  Groups

  • MBATUT
  • VIRTUAL
  • INSTRUCTED
  • MASTRE
  • EXCH

  Alternative learning methods

  Couple of weeks earlier than this self guided implementation starts an implementation with plenty of online lecturing and teacher contact. If you prefer lecturing and teacher contact instead of self guided studying you should take that other implementation.

  Seats

  61 - 100

  Further information

  Will be presented in the course platform (Moodle).

  Degree Programme

  BUTEM Degree Programme in Business Technologies, MBATUT Degree Programme in Education Management, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     Strategic Thinking and Growth Strategies STR4HM101-3015 13.01.2025-14.03.2025  5 cr  (EVENING, ...) +-
  Learning objectives

  1 The student learns the major lines of history in strategic management.
  2 The student's strategic thinking improves as they familiarize themselves with contemporary strategic tools and their purposes.
  3 The student learns to understand theoretical discussions about growth strategies and can apply these theories to practical analysis.

  Starting level and linkage with other courses

  It is recommended that this is a starting course in Strategic Thinking and Management specialisation.

  Contents

  The content may vary somewhat depending on the implementation. However, in all implementations, the content is specifically aimed at the aforementioned learning objectives.

  Assessment criteria

  Assessment criteria - grade 1

  - The student has a limited understanding of the major lines of history in strategic management.
  - The student lacks the ability for strategic thinking. However, the student is aware of popular strategic tools and their purposes.
  - The student can summarize theoretical discussions on growth strategies but struggles to apply these theories to practical analysis.

  Assessment criteria - grade 3

  - The student is familiar with the major lines of history in strategic management.
  - The student demonstrates the ability for strategic thinking and is aware of popular strategic tools and their purposes.
  - The student understands theoretical discussions on growth strategies and can to some extent apply these theories to practical analysis.

  Assessment criteria - grade 5

  - The student has an excellent understanding of the major lines of history in strategic management.
  - The student's strategic thinking is high-level, and they are very familiar with popular strategic tools and their purposes.
  - The student comprehensively understands theoretical discussions on growth strategies and can adeptly apply these theories to practical analysis.

  Further information

  Depending on the implementation, pre-assignment is required. More information is available in the implementation plan.
  
  When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

  ---

  Teaching methods and instruction

  This course consists of scheduled online sessions, individual learning, and working in groups

  Responsible person

  Juha Olava

  Learning material and recommended literature

  Whittington, R., Regner, P., Angwin, D., Johnson, G., Scholes, K., Evans, J., . . . Johnson, G. 2020. Exploring strategy: Text and cases. Twelfth edition. Harlow, United Kingdom: Pearson Education Limited.
  
  Mintzberg, H., Ahlstrand, B., & Lampel, J. B. 2017. Strategy safari. Strategy Safari: Your Complete Guide Through the Wilds of Strategic Management, Second Edition. Pearson UK.
  
  Burgelman, R. A., Floyd, S. W., Laamanen, T., Mantere, S., Vaara, E. & Whittington, R. 2018. Strategy processes and practices: Dialogues and intersections. Strategic management journal, 39(3), pp. 531-558. https://doi.org/10.1002/smj.2741
  Other learning materials will be assigned during the course.

  Teachers

  Margit Suurnäkki

  Campus

  Pasila Campus

  Teaching language

  English

  Timing

  13.01.2025 - 14.03.2025

  Learning assignments

  Learning assignments include individual assignments, group work presentation, and learning diary.

  Enrollment

  07.01.2025 - 10.01.2025

  Content scheduling

  Online sessions will be on
  Jan 14 (17:40-20:30), Introduction to strategy
  Jan 21 (17:40-20:30), Examining the external business environment
  Jan 28 (17:40-20:30), Looking inside the firm
  Feb 4 (17:40-20:30), Business strategy and business models
  Feb 11 (17:40-20:30), Growth strategies
  Feb 18 (no class)
  Feb 25 (17:40-20:30), including time for group work assignment
  Feb 4 (17:40-20:30), including time for group work assignment
  Feb 11 (17:40-20:30), Final presentations

  Groups

  • EVENING
  • MASTRE
  • EXCH
  • ONLINE
  • MASTROME

  Seats

  31 - 60

  Degree Programme

  BUTEM Degree Programme in Business Technologies, STROME Degree Programme in Strategising in Organisations, ATBUM Degree Programme in Aviation and Tourism Business, LEBUM Degree Programme in Leading Business Transformation

  Virtual proportion

  1 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

•     The Fundamentals of Circular Economy OTH8HM110-3002 19.08.2024-16.05.2025  5 cr  (MAICTE, ...) +-
  Teaching methods and instruction

  The course is fully virtual and includes no classroom or online sessions. Feedback is given on tasks bi-weekly. The student can advance at their own speed individually.

  Learning material and recommended literature

  Course material on Moodle

  Teachers

  Annika Konttinen, Minna-Maari Harmaala

  Campus

  Pasila Campus

  Exam dates and re-exam possibilities

  No exams on the course. Quizzes on Moodle at the student's own pace.

  Teaching language

  English

  Timing

  19.08.2024 - 16.05.2025

  Learning assignments

  Quizzes and assignments on Moodle. Five assignments with grading 0-5 and two pass/grade assignments. All weighted equally in final grade. All assignments must be completed with passing grade to pass course.

  Enrollment

  03.06.2024 - 16.08.2024

  Content scheduling

  Course is available to students 19.8.2024-13.5.2025

  Groups

  • MAICTE
  • MAICTF
  • MALEAE
  • MALEAF
  • MASALE
  • MAENTE
  • MAEXPE
  • MACOMF
  • MAEXPFHA
  • MAENTF
  • EXCH
  • NONSTOP
  • VIRTUAL
  • MADIGF
  • MADIGE
  • MASTRE
  • MACOME
  • MASTRF
  • MASALF

  Alternative learning methods

  No alternatives at this time.

  Seats

  61 - 100

  Further information

  Quizzes and assignments on Moodle. Five assignments with grading 0-5 and two pass/grade assignments. All weighted equally in final grade. All assignments must be completed with passing grade to pass course.

  Degree Programme

  LUJOM Degree Programme in Business Development and Leadership, BUTEM Degree Programme in Business Technologies, LITEM Degree Programme in Business Technologies, PAKEM Degree Programme in Service Business Leadership and Development, LEBUM Degree Programme in Leading Business Transformation, HOSBUM Degree Programme in Tourism and Hospitality Business

  Virtual proportion

  5 cr

  Evaluation scale

  H-5

  Credits

  • 5 cr

  Unit

  Master’s Degrees

Academic year 2025 - 2026

There is no implementations attached to this degree programme.