Distribution Environment of Travel and Transportation Business - TOU015AS2AE - Opinto-opas

Distribution Environment of Travel and Transportation Business, 5 cr - TOU015AS2AE

Upcoming implementations

Distribution Environment of Travel and Transportation Business TOU015AS2AE-3002 13.01.2025-14.03.2025 5 op (RE4HA1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

13.01.2025 - 14.03.2025

Enrollment

02.01.2025 - 10.01.2025
Groups
- RE4HA1
- CONTACT
- EXCH
Teachers

Kati Naumanen, Ulla Kuisma

Seats

15 - 40

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Distribution Environment of Travel and Transportation Business TOU015AS2AE-3003 24.03.2025-16.05.2025 5 op (CONTACT, ...) +-
Campus

Porvoo Campus

Teaching language

English

Timing

24.03.2025 - 16.05.2025

Enrollment

02.01.2025 - 21.03.2025
Groups
- CONTACT
- REE5PC1
- RE4PC1
- EXCH
Teachers

Kati Naumanen, Ulla Kuisma

Seats

15 - 40

Degree Programme

STEM Sustainable Tourism and Event Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Current implementations

No ongoing implementations yet.

Past implementations

Distribution Environment of Travel and Transportation Business TOU015AS2AE-3001 15.01.2024-15.03.2024 5 op (RE4HA1, ...) +-
Teaching methods and instruction

Implementation: Contact
Contact classes, individual study and learning cases.
Amadeus Learning Universe.

Learning material and recommended literature

Study material will be provided in Moodle

Working life connections

Professional technologies. Guest lectures

Campus

Haaga Campus

Exam dates and re-exam possibilities

7.3. Exam
14.3. Re-exam

Teaching language

English

Internationality

International business environment and technology

Timing

15.01.2024 - 15.03.2024

Learning assignments

Six learning cases will be delivered via Moodle

Enrollment

02.01.2024 - 12.01.2024

Content scheduling

Contact classes on Tuesdays and Thursdays at 14.00 on 16th of January - 14th of March.
Exam on 7th of March
Deadline to return case-assignments on 12th of March.
Re-exam 1 on 14th of March.
Timing for the 2nd re-exam will be announced later.
Groups
- RE4HA1
- CONTACT
- EXCH
Alternative learning methods

Competence demonstration

Teachers

Kati Naumanen, Ulla Kuisma

Seats

15 - 40

Further information

Assessment:
Six cases, 10 points / case
Case-assignment 60%
Exam 40%, max 40 points

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Upon completion of this study-module, the student is able to describe distribution channels in travel and transportation business.The student is able to describe the distribution ecosystems and networks in travel and transpotation business. He/ She is able to analyze customer needs and customer behaviour trends as well as sales opporunities in travel and transportation business. The student understands the interrelationship of distribution, sales, revenue management and profitable business, and understands the meaning of distribution for customer experience

Distribution channels and Global Distribution Systems (GDS) and NDS, Distribution landscape and networks,
Trends and customer behaviour,Distribution and revenue management,Customer journey and customer experience

In case you believe you know the contents of this study module, you may demonstrate your prior learning. For further details, please contact the responsible teacher. For more information on the recognition of prior learning go to: https://www.haaga-helia.fi/en/recognition-learning

Welcome to the captivating realm of Travel and Transportation Distribution! This studymodule is your gateway to a comprehensive understanding of the distribution channels in the travel and transportation business. By course completion, you'll excel in distribution, customer analysis, sales opportunities, and understand their crucial links to revenue, profitability, and customer experience in this dynamic industry.

The student lists the sales and distribution channels of travel and transportation products. S/he understands the customer needs and the structure of customer journey. S/he is able to name the main business networking channels and different parties in international travel and transportation business environment. The student names the main methods of revenue management.

The student is able to differentiate relevant distribution ecosystems and networks and is able to analyze those. S/he recognizes the changes of customer behavior and understands the effect on new products. S/he is able to compare the profitability and quality of travel and transportation products. The student is able to choose different distribution channels for different customer groups and understands the meaning of distribution for customer experience.

The student is able to analyze the needs of global travel and transportation environment and detects new sales opportunities. S/he understands the interrelated nature of distribution, sales, revenue management and profitable business, and uses it as a foundation for creating new development ideas. The student is able to analyze sales and distribution channels and other technological solutions. S/he evaluates the profitability and quality of travel and transportation products and gives justified ideas for improvement.