Experience Design Processes and Tools - TOU003AS2AE - Opinto-opas

Experience Design Processes and Tools, 5 cr - TOU003AS2AE

Upcoming implementations

Experience Design Processes and Tools TOU003AS2AE-3015 18.08.2025-10.10.2025 5 op (REE3HA1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

18.08.2025 - 10.10.2025
Groups
- REE3HA1
- CONTACT
- EXCH
Teachers

Violeta Salonen

Seats

15 - 40

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3016 20.10.2025-12.12.2025 5 op (REE3PCTOUM, ...) +-
Learning material and recommended literature

When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

Campus

Porvoo Campus

Teaching language

English

Timing

20.10.2025 - 12.12.2025
Groups
- REE3PCTOUM
- REE3PCTOUT
- CONTACT
- EXCH
Teachers

Niina Moilanen

Seats

15 - 50

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3013 20.10.2025-12.12.2025 5 op (RE3HATOU1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

20.10.2025 - 12.12.2025
Groups
- RE3HATOU1
- CONTACT
Teachers

Salla Ursin

Seats

15 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
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Current implementations

Experience Design Processes and Tools TOU003AS2AE-3017 19.08.2024-30.07.2025 5 op (DEMO) +-
Teaching methods and instruction

Tämä on näyttö- eli DEMO-toteutus opiskelijoille, jotka jo osaavat opintojaksolla opittavat tiedot ja taidot. Opintojaksolla ei ole opetusta tai tapaamisia

Campus

Haaga Campus

Teaching language

English

Timing

19.08.2024 - 30.07.2025

Enrollment

18.10.2024 - 18.10.2024
Groups
- DEMO
Teachers

Violeta Salonen

Seats

1 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Past implementations

Experience Design Processes and Tools TOU003AS2AE-3011 21.10.2024-13.12.2024 5 op (RE3HATOU2, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Enrollment

03.06.2024 - 18.10.2024
Groups
- RE3HATOU2
- CONTACT
Teachers

Aija Juvonen, Salla Ursin

Seats

15 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3007 21.10.2024-13.12.2024 5 op (REE3HA1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Enrollment

03.06.2024 - 18.10.2024
Groups
- REE3HA1
- CONTACT
- EXCH
Teachers

Violeta Salonen, Pasi Tuominen

Seats

15 - 40

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3010 21.10.2024-13.12.2024 5 op (RE3HATOU1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Enrollment

03.06.2024 - 18.10.2024
Groups
- RE3HATOU1
- CONTACT
Teachers

Aija Juvonen, Salla Ursin

Seats

15 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3006 25.03.2024-17.05.2024 5 op (REE3HA1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

25.03.2024 - 17.05.2024

Enrollment

02.01.2024 - 22.03.2024
Groups
- REE3HA1
- CONTACT
- EXCH
Teachers

Violeta Salonen, Joel Pakalén

Seats

15 - 40

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3005 25.03.2024-17.05.2024 5 op (REE3PC1, ...) +-
Campus

Porvoo Campus

Teaching language

English

Timing

25.03.2024 - 17.05.2024

Enrollment

02.01.2024 - 22.03.2024
Groups
- REE3PC1
- CONTACT
- EXCH
Teachers

Kati Naumanen, Niina Moilanen

Seats

15 - 40

Degree Programme

STEM Sustainable Tourism and Event Management

R&D proportion

2.50 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
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Upon completion of the module, the student is able to:
* Develop a strong understanding of experience design processes for experiences and transformations;
* Apply and evaluate an experience design process to a specific business context;
* Apply and judge methods and tools for the design of meaningful experience.
* Is able to build prototypes and visualise high concepts

* Experience design process
* Experience design methods and tools
* Guest experience and experiencing process
* Guest values and meaning making
* Guest emotions
* Experiencescape co-creation
* Experience prototype
* Inclusive design

The learning style of this course can be reached in following ways:
1. Lectures and related assignments
2. Group work on given project
3. Independent work
4. Active participation in discussions .
If you already know the contents of this course, you can show your skills. Ask the teacher of the course for more information. For more information on identifying competencies: https://www.haaga-helia.fi/fi/osaamisen-tunnistaminen-ja-work-study

When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

During this course you will develop strong understanding of experience design process for both experiences and transformations. You will have a chance to apply and evaluate an experience design process to a specific business context. During the lessons you will also apply and evaluate different methods and tools for the design of the meaningful experiences.

No previous studies needed and no binding connections to other courses.

Sufficiently evaluate experience design process. Sufficiently identify experience design methods and tools. Sufficiently explain guest experience and experiencing process. Sufficiently articulate guest values and meaning making. Sufficiently discuss about guest emotions. Sufficiently identify experiencescape co-creation. Sufficiently apply experience prototype.

Can evaluate experience design process. Can identify experience design methods and tools. Can explain guest experience and experiencing process. Can articulate guest values and meaning making. Can discuss about guest emotions. Can identify experiencescape co-creation. Can apply experience prototype.

Can evaluate well experience design process. Can identify and use experience design methods and tools. Can explain and design guest experience and experiencing process. Can articulate and present guest values and meaning making. Can critically discuss about guest emotions. Can identify and plan experiencescape co-creation. Can plan and prepare experience prototype.