Experience Design Processes and Tools - TOU003AS2AE - Opinto-opas

Experience Design Processes and Tools, 5 cr - TOU003AS2AE

Upcoming implementations

Experience Design Processes and Tools TOU003AS2AE-3015 18.08.2025-10.10.2025 5 op (REE3HA1, ...) +-
Teaching methods and instruction

Implementation: Contact
Contact classes, individual study, group work and learning cases.

Learning material and recommended literature

All materials will be provided in Moodle.

Working life connections

Guest lectures and possible international project.

Campus

Haaga Campus

Exam dates and re-exam possibilities

Will be informed in the beginning of studies.

Teaching language

English

Internationality

International business environment connection and global cases.

Timing

18.08.2025 - 10.10.2025

Learning assignments

Details will be given in the beginning of studies.

Enrollment

02.06.2025 - 15.08.2025

Content scheduling

Will be informed in the beginning of studies.
Groups
- REE3HA1
- CONTACT
- EXCH
Alternative learning methods

Will be informed in the beginning of studies.

Teachers

Violeta Salonen

Seats

15 - 40

Further information

Will be informed in the beginning of studies.

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3016 20.10.2025-12.12.2025 5 op (REE3PCTOUM, ...) +-
Teaching methods and instruction

The implementation type of the course is contact.

Lectures, workshops, project. The experience design tools that are learnt during the course will be applied to the project of Developing Sustainable Product and Service Concepts course

Learning material and recommended literature

When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

The material will be available on Moodle

Working life connections

This implementation includes co-operation with an RDI project Possible visitors from the industry /company visits

Campus

Porvoo Campus

Exam dates and re-exam possibilities

No exam

Teaching language

English

Internationality

The course material is in English and international. The topics can be applied to a glocal context.

Timing

20.10.2025 - 12.12.2025

Learning assignments

- Practising experience design tools -.Group work on given project - Independent assignment - active participation in discussions .

Enrollment

02.06.2025 - 17.10.2025

Content scheduling

Contact lessons on Mondays and Wednesday 11-14
Groups
- REE3PCTOUM
- REE3PCTOUT
- CONTACT
- EXCH
Teachers

Niina Moilanen

Seats

15 - 50

Further information

Project work and report/presentation + self and peer assessment
An individual assignment

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3013 20.10.2025-12.12.2025 5 op (RE3HATOU1, ...) +-
Teaching methods and instruction

Classroom teaching, individual assignments, group work

Learning material and recommended literature

Will be introduced on Moodle and during the first class

Working life connections

The implementation contains visitor lectures from different companies.

Campus

Haaga Campus

Exam dates and re-exam possibilities

Will be introduced on Moodle and during the first class

Teaching language

English

Internationality

Also global and international themes are covered during the course.

Timing

20.10.2025 - 12.12.2025

Learning assignments

Exam Group work/assignment

Enrollment

02.06.2025 - 17.10.2025

Content scheduling

Every Tuesday and Thursday according Lukkarikone
Groups
- RE3HATOU1
- CONTACT
Teachers

Salla Ursin

Seats

15 - 40

Further information

Will be introduced during the first class

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
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Current implementations

Experience Design Processes and Tools TOU003AS2AE-3017 19.08.2024-30.07.2025 5 op (DEMO) +-
Teaching methods and instruction

Tämä on näyttö- eli DEMO-toteutus opiskelijoille, jotka jo osaavat opintojaksolla opittavat tiedot ja taidot. Opintojaksolla ei ole opetusta tai tapaamisia

Campus

Haaga Campus

Teaching language

English

Timing

19.08.2024 - 30.07.2025

Enrollment

18.10.2024 - 18.10.2024
Groups
- DEMO
Teachers

Violeta Salonen

Seats

1 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Past implementations

Experience Design Processes and Tools TOU003AS2AE-3011 21.10.2024-13.12.2024 5 op (RE3HATOU2, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Enrollment

03.06.2024 - 18.10.2024
Groups
- RE3HATOU2
- CONTACT
Teachers

Aija Juvonen, Salla Ursin

Seats

15 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3007 21.10.2024-13.12.2024 5 op (REE3HA1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Enrollment

03.06.2024 - 18.10.2024
Groups
- REE3HA1
- CONTACT
- EXCH
Teachers

Violeta Salonen, Pasi Tuominen

Seats

15 - 40

Degree Programme

EXPER Hospitality and Tourism Experience Management

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Experience Design Processes and Tools TOU003AS2AE-3010 21.10.2024-13.12.2024 5 op (RE3HATOU1, ...) +-
Campus

Haaga Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Enrollment

03.06.2024 - 18.10.2024
Groups
- RE3HATOU1
- CONTACT
Teachers

Aija Juvonen, Salla Ursin

Seats

15 - 40

Degree Programme

RESTO Restonomi

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
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Upon completion of the module, the student is able to:
* Develop a strong understanding of experience design processes for experiences and transformations;
* Apply and evaluate an experience design process to a specific business context;
* Apply and judge methods and tools for the design of meaningful experience.
* Is able to build prototypes and visualise high concepts

* Experience design process
* Experience design methods and tools
* Guest experience and experiencing process
* Guest values and meaning making
* Guest emotions
* Experiencescape co-creation
* Experience prototype
* Inclusive design

The learning style of this course can be reached in following ways:
1. Lectures and related assignments
2. Group work on given project
3. Independent work
4. Active participation in discussions .
If you already know the contents of this course, you can show your skills. Ask the teacher of the course for more information. For more information on identifying competencies: https://www.haaga-helia.fi/fi/osaamisen-tunnistaminen-ja-work-study

During this course you will develop strong understanding of experience design process for both experiences and transformations. You will have a chance to apply and evaluate an experience design process to a specific business context. During the lessons you will also apply and evaluate different methods and tools for the design of the meaningful experiences.

No previous studies needed and no binding connections to other courses.

When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

Sufficiently evaluate experience design process. Sufficiently identify experience design methods and tools. Sufficiently explain guest experience and experiencing process. Sufficiently articulate guest values and meaning making. Sufficiently discuss about guest emotions. Sufficiently identify experiencescape co-creation. Sufficiently apply experience prototype.

Can evaluate experience design process. Can identify experience design methods and tools. Can explain guest experience and experiencing process. Can articulate guest values and meaning making. Can discuss about guest emotions. Can identify experiencescape co-creation. Can apply experience prototype.

Can evaluate well experience design process. Can identify and use experience design methods and tools. Can explain and design guest experience and experiencing process. Can articulate and present guest values and meaning making. Can critically discuss about guest emotions. Can identify and plan experiencescape co-creation. Can plan and prepare experience prototype.