A student who has completed this course is able to:
- apply coaching approach in team leadership and development
- ask and receive feedback with good understanding of workplace diversity.

Coaching and communicative leadership
Active listening and powerful questions
Asking, receiving and giving feedback

Recognition of prior learning (RPL)
If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognising and validating prior learning (RPL) are available at MyNet.

All materials will be provided in virtual learning environment, Moodle.

In the fast-changing hospitality industry, being an effective leader means being an effective
coach. This module introduces you to coaching-based leadership and helps you to understand social interaction within teams and organizations. You will learn effective communication techniques to facilitate personal and professional growth and performance.

The learning style of this course can be reached in following ways:
1. Lectures and assignments
2. Independent learning
3. Active participation in classroom discussions.
Recognition of prior learning (RPL)
If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognising and validating prior learning (RPL) are available at MyNet.

No prerequisites.

Understands the basics of coaching-based leadership and the importance of communication and feedback in team leadership.

Can apply the basic tools and techniques of coaching-based leadership. Is able to communicate in workplace and ask and give feedback.

Is able to analyse leadership situations and apply coaching-based leadership tools and techniques to enhance inclusion as well as individual and team development.

The course is evaluated on a scale (0-5):
excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0).
The assessment criteria is presented on a scale 1 - 3 - 5.