No upcoming implementations yet.
The course uses a case study as a basis for customer requirements.
The course simulates a project.
During the project the customer requirements are implemented in sprints into CRM system (Salesforce).
Students work in teams.
External company coaches teams in a customer role.
Material is shared during the course and it is based on Salesforce training documents and case descriptions from partner company.
Course is done in co-operation with Salesforce and Salesforce partner ecosystem
Pasila Campus
The is no exam on this course.ยจ
Possibility to conduct Salesforce admin certificate (without cost/supported by Salesforce).
English
Course is conducted in english
15.01.2024 - 17.05.2024
Project planning, implementation, reporting and closing Customer demos in sprints Conduct Salesforce certificate Technical implementation of CRM in the Salesforce environment.
02.01.2024 - 12.01.2024
16.1.2024 - 20.5.2024
Not applicable
Seppo Karisto, Jari Haggren, Terhi Pio
15 - 30
Grade 1
The student has participated in the project but the individual contribution is minor and/or the quality of the project deliverables are not or barely fulfilling the target.
Assessment criteria - grade 3
Grade 3
The student has well participated in the project and the individual contribution is on a good level with timely and qualitative deliverables.
Assessment criteria - grade 5
Grade 5
The student has been a key member of the project and the individual contribution has clearly had a great impact on the project outcome. And / Or
The project has overall been successful and reached all goals set.
Evaluation criteria, approved/failed
BITE Degree Programme in Business Information Technology
0.00 cr
0.00 cr
H-5
Teaching methods consist of project work, lecturers and preparation of the assignments. The project goal is to tailor a CRM system to be ready for deployment. The course is implemented together with a partner company.
Teaching methods also include studying the Salesforce system. Students can participate in the certification exams.
Material is shared during the course and it is based on Salesforce training documents and case descriptions from partner company.
The course is done in co-operation with Salesforce and Salesforce partner ecosystem. After the course, there is a chance to continue with an internship in the partner company.
Pasila Campus
The is no exam on this course. Possibility to conduct Salestoce associate certification (https://www.bing.com/search?q=salesforce+associate+certification&cvid=b60dcc5a9bf6486fbf67986669941e5f&aqs=edge.1.69i57j0l8j69i11004.13370j0j4&pglt=43&FORM=ANAB01&PC=U531) and/or Salesforce admin certification (Salesforce Admin Certification - Apex Hours).
.
English
Course is conducted in english
16.01.2023 - 19.05.2023
Conduct Salesforce associate and/or admin certificate and plan and implement CRM project in the Salesforce environment.
02.01.2023 - 13.01.2023
17.1.2023 - 16.5.2023
Not applicable
Seppo Karisto, Jari Haggren
15 - 30
Grade 1
The student has participated in the project but the individual contribution is minor and/or the quality of the project deliverables are not or barely fulfilling the target.
Assessment criteria - grade 3
Grade 3
The student has well participated in the project and the individual contribution is on a good level with timely and qualitative deliverables.
Assessment criteria - grade 5
Grade 5
The student has been a key member of the project and the individual contribution has clearly had a great impact on the project outcome. And / Or
The project has overall been successful and reached all goals set.
Evaluation criteria, approved/failed
BITE Degree Programme in Business Information Technology
8.00 cr
0.00 cr
H-5