ICT Management Best Practices - ICT4HM102 - Opinto-opas

ICT Management Best Practices, 5 cr - ICT4HM102

Upcoming implementations

No upcoming implementations yet.

Current implementations

No ongoing implementations yet.

Past implementations

ICT Management Best Practices ICT4HM102-3007 19.08.2024-13.12.2024 5 op (MAICTE, ...) +-
Teaching methods and instruction

The course consists of 5 classroom lectures and individual assignments (essays on given topics). Four visiting professionals will share their insight and experience in ICT Service Management during the course.

Responsible person

Kari Hiekkanen

Learning material and recommended literature

Material based on topical articles and books. Business Technology standard

Working life connections

Visiting speakers from different organisations.

Campus

Pasila Campus

Exam dates and re-exam possibilities

No exam

Teaching language

English

Internationality

Visiting speakers come from international companies

Timing

19.08.2024 - 13.12.2024

Learning assignments

Pre-assignment on students own working place Assignment on cutting ICT costs Assignment to compare and evaluate different frameworks and methods Assignments based visiting speakers presentations Self reflection

Enrollment

03.06.2024 - 16.08.2024

Content scheduling

Lectures between 26.8 and 2.12.
Groups
- MAICTE
- MAICTF
- EVENING
- CONTACT
- BLENDED
- EXCH
Alternative learning methods

RPL, previous studies or personal working experience to be presented to other students

Teachers

Seppo Karisto

Seats

31 - 50

Further information

Course grade is based in weighted average of assignments

Degree Programme

BUTEM Degree Programme in Business Technologies, LITEM Liiketoiminnan teknologiat -koulutus

R&D proportion

0.00 cr

Virtual proportion

3.00 cr

Evaluation scale

H-5

Upon successful completion of the course, the student

- understands the concepts of ICT management and governance best practices
- knows how the best practices improve processes and operational efficiency
- can select and apply a best practice in a bimodal development environment
- can adopt a business driven view on the use of the best practices

- service management best practices and frameworks (e.g. ITIL, IT Standard for Business, SIAM)
- project management best practices (e.g. SAFe, waterfall and agile frameworks, DevOps)
- information technology architecture frameworks (e.g. TOGAF)
- information security management (e.g. ISO27001)
- ICT governance best practices (e.g. COBIT)

Depending on the implementation, learning takes place in contact lessons, independent studies, teamwork and online-studies. The course includes the assessment of one’s own learning.

The remote learning sessions will be based on e-learning assignments. Students will build their own course portfolio by utilising their own experience and course material.

Recognition of prior learning (RPL)
If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration. The demonstration must be agreed with the course teacher. More information and instructions for recognising and validating prior learning (RPL) are available at https://www.haaga-helia.fi/en/recognition-learning Look at "Instructions to students (master)" The student prepares a report and presentation about an ICT management best practice case to which s/he has made a substantial contribution.

Rountree, Derrick, and Ileana Castrillo. The Basics of Cloud Computing, edited by Derrick Rountree, and Ileana Castrillo, Elsevier Science, 2013.

Business Technology standard can be downloaded here https://www.managebt.org/

Other literature/topical articles will be shared on the lectures

After this course student will have a good understanding of different frameworks and methods that are being largely used in companies. The course will have visiting speakers from different organisations sharing their methods and practices when developing and maintaining ICT systems.

When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

This course replaces the previous curriculum’s course ICT Management Best Practices (ISM2TX120).

It is recommended to have prior experience in ICT systems and their development/maintenance.

The student understands the basic concepts of the best practices and their use for the benefit of the business. S/he can identify the main best practices and frameworks for various needs and at an abstract level knows how they are applied.

The student has a good understanding of the concepts of the best practices and their use for the benefit of the business. S/he can identify the main best practices and frameworks for various needs and knows how they are applied in practice.

The student has an excellent understanding of the concepts of the best practices and their use for the benefit of the business. S/he can identify the main best practices and frameworks for various needs and knows how they are applied and optimised in practice.