After having completed this course or attained an equivalent competence level, you
Know what constructs a positive employee experience.
Know the objectives, elements, tools and processes of performance management, competence development and rewarding and can analyse their functionality and suggest improvements.
You understand how employees can be motivated and engaged through total reward management.
You can use different methods to measure and analyse employee experience.
Contents
- Employee experience
- Employee engagement
- Assessing and measuring key people processes in employee experience: competence development, performance management, rewarding and wellbeing.
Execution methods
Different implementation formats of the course: Depending on the period, the course is possible to choose from contact, blended or virtual implementation.
Recognition of Prior Learning: In case that you wish demonstrate your prior learning instead of taking the course, please, contact the competence counseling teacher of People Management.
Intro
Employee experience (EX) has emerged as one of the top people management priorities during the past decade. An inclusive and human-centric people management processes and practices construct the cornerstones of positive employee experience. Employee experience affects employees' motivation, engagement, performance and wellbeing. What kind of experiences make your employment last and blossom?
Assessment criteria
Assessment criteria - grade 1
You know the key concepts within the course’s scope, but are yet to develop the general view and the big picture of the subject matter.
You can complete given tasks and assignments with assistance. You need to develop how to apply knowledge.
You demonstrate some ability to perform skills and have basic knowledge, but you have difficulty to manage without assistance
Assessment criteria - grade 3
You know the key concepts well and can explain how the theories and models function and the tools are used. You have a general view of the subject matter.
You complete given tasks and assignments independently. You apply knowledge in hands-on business related situations. You can critique your own practice and identify ways to improve.
You demonstrate sufficient ability to perform skills and have basic to good knowledge. You can perform independently, but you have some challenges in passing on your skills and knowledge to others. You have an interest in professional development.
Assessment criteria - grade 5
You have a strong command of the key and related concepts. You can critically evaluate theories, models and tools. You can demonstrate explicit knowledge of the subject matter, and how it relates to other disciplines.
You apply knowledge in demanding business related situations. You can prioritize and critically select tools and methods for solving complex problems in the subject matter.
You execute skills with natural proficiency and you have detailed and explicit knowledge. You can perform independently and you are also able and actively willing to help others develop and pass on your skills. You have an attitude of continuous professional development.