Learning objectives
Upon successful completion of the course, the student
• can tell about his/her past and introduce his/her own culture or other topics of interest
• is able to make a presentation in Finnish
• has got improved vocabulary within the customer service communication, and also the knowledge of Finnish grammar
• is able to communicate with working colleagues in Finnish

Contents
• Conditional mood
• Past tense: forms and use
• Writing and reading emails in Finnish
• Getting acquainted with current topics by using Internet in Finnish

Contact lessons 24 h
Independent work 56 h
- Discussion and oral presentations
- Reading and written assignments
- Tests

OR
Recognition of Prior Learning (=RPL)
The student may compensate the course on the basis of a level test. The student must show sufficient knowledge and skills to receive the credits. The level test is assessed on a scale 1-5

provided by the lecturer

Teacher responsible
Laura Uusitalo

The course is targeted to hospitality management students who have completed

Finnish for Hospitality and Tourism Industry (FIN2RZ001)

or the documented skills on level A.2.1 for example in the Finnish Level Test in Haaga-Helia (see Common European Framework of Reference for Languages)

Grade 1
The student
has a passable command of standard oral and written Finnish on hospitality and tourism topics.
is able to communicate in some of the situations he/she is likely to encounter.

Grade 3
The student
has a satisfactory command of standard oral and written Finnish on hospitality and tourism topics
is able to communicate in many of the situations he/she is likely to encounter.

Grade 5
The student
has a good command of standard oral and written Finnish on hospitality and touris topics.
is able to communicate in most situations he/she is likely to encounter.

Assessment
The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.