Financial Processes and Service Design - ECO004AS2AE - Opinto-opas

Financial Processes and Service Design, 5 cr - ECO004AS2AE

Upcoming implementations

Financial Processes and Service Design ECO004AS2AE-3005 18.08.2025-10.10.2025 5 op (VIRTUAL, ...) +-
Teaching methods and instruction

This course is a virtual instructed implementation, with all learning materials available in Moodle.
Learning materials are videos, presentations, recommended books, articles and other reports. During the course, several assignments and case studies will be conducted.
Guidance and support are provided through Moodle discussion forums and instruction videos.

Learning material and recommended literature

Romney, Steinbart,Summers,Wood: Accounting Information Systems, Pearson 2021.

Learning materials are videos, presentations, recommended books, recent articles and other reports.

Recommendations for further books are given during the course.

Working life connections

During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing process management and service design methods with the help of emerging technologies.

Campus

Pasila Campus

Teaching language

English

Internationality

The course covers a highly international and globally relevant topic. It includes the use of reports and research from global companies, along with hands-on case studies using SAP, one of the world’s leading ERP systems.

Timing

18.08.2025 - 10.10.2025

Learning assignments

Preliminary, changes possible: Design financial process on flow chart ERP (SAP) case studies Reflection essee on videos Moodle test Process analysis, financial process development case study

Enrollment

14.05.2025 - 22.05.2025

Content scheduling

Contact classes as per course schedule - more detailed schedule on Moodle
Groups
- VIRTUAL
- INSTRUCTED
- IBE5PAACC
- EXCH
- IBEB5PAACC
Teachers

Nina Wildeboer

Seats

30 - 100

Further information

The grading is based on several assignments and case studies.

Degree Programme

INTBBA International Business

R&D proportion

0.00 cr

Virtual proportion

5.00 cr

Evaluation scale

H-5
Financial Processes and Service Design ECO004AS2AE-3007 12.01.2026-13.03.2026 5 op (CONTACT, ...) +-
Campus

Pasila Campus

Teaching language

English

Timing

12.01.2026 - 13.03.2026
Groups
- CONTACT
- IBE5PAACC
- EXCH
Teachers

Nina Wildeboer

Seats

15 - 45

Degree Programme

INTBBA International Business

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Current implementations

Financial Processes and Service Design ECO004AS2AE-3004 24.03.2025-16.05.2025 5 op (CONTACT, ...) +-
Teaching methods and instruction

Contact classes as per course schedule - more detailed schedule on Moodle.
60% of the course Financial Processes, 40% of the course Service Design.

Working life connections

During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing also service design methods.

Campus

Pasila Campus

Teaching language

English

Timing

24.03.2025 - 16.05.2025

Learning assignments

Preliminary tasks, changes possible: Modeling a financial process. ERP (SAP) exercises/case studies. Service design teamwork and Moodle exam. Process management and development methods Moodle exam. Process development.

Enrollment

02.01.2025 - 21.03.2025

Content scheduling

Contact classes as per course schedule - more detailed schedule on Moodle
Groups
- CONTACT
- BLENDED
- IBE5PAACC
- EXCH
Teachers

Nina Wildeboer

Seats

15 - 45

Degree Programme

INTBBA International Business

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

Past implementations

Financial Processes and Service Design ECO004AS2AE-3003 21.10.2024-13.12.2024 5 op (EVENING, ...) +-
Campus

Pasila Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Learning assignments

During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing also service design methods.

Enrollment

03.06.2024 - 18.10.2024
Groups
- EVENING
- CONTACT
- BLENDED
- EXCH
- IBEB5PAACC
Teachers

Tuija Koskimäki, Nina Wildeboer

Seats

15 - 45

Degree Programme

INTBBA International Business

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5
Financial Processes and Service Design ECO004AS2AE-3002 21.10.2024-13.12.2024 5 op (CONTACT, ...) +-
Teaching methods and instruction

Contact classes as per course schedule - more detailed schedule on Moodle.
60% of the course Financial Processes, 40% of the course Service Design.

Working life connections

During the course, we use an enterprise resource planning system (SAP) for case studies, and perform several process analysis from the point of view of developing processes and utilizing also service design methods.

Campus

Pasila Campus

Teaching language

English

Timing

21.10.2024 - 13.12.2024

Learning assignments

Preliminary tasks, changes possible: Modeling a financial process. ERP (SAP) exercises/case studies. Service design teamwork and Moodle exam. Process management and development methods Moodle exam. Process development.

Enrollment

03.06.2024 - 18.10.2024

Content scheduling

Contact classes as per course schedule - more detailed schedule on Moodle
Groups
- CONTACT
- BLENDED
- IBE5PAACC
- EXCH
Teachers

Tuija Koskimäki, Nina Wildeboer

Seats

15 - 45

Degree Programme

INTBBA International Business

R&D proportion

0.00 cr

Virtual proportion

0.00 cr

Evaluation scale

H-5

After having completed this course or attained an equivalent competence level, the student:
- is able to identify key financial processes as part of business operations; also in an international business context.
- is able to design financial processes and related data flows on process flow charts.
- is able to recognise the impact of data quality on reporting, decision-making and sustainable business process development initiatives.
- Is able to apply process management methods and a service design approach to identify development areas and create new services within financial processes, including a process development case study conducted in inclusive, ethical, sustainable, and responsible collaboration in multicultural teams.
- is able to understand the importance and impact of utilizing modern technology (RPA, AI) in developing processes.
- has gained hands-on experience on SAP ERP system by completed case studies.

- Financial processes; process flow charts, data flow diagrams
- Process development; process management methods (Lean, Six Sigma etc)
- Data, data quality
- Automation, RPA, AI
- Enterprise Resource Planning (ERP) system; SAP
- Service design

CONTACT / CONTACT BLENDED
VIRTUAL / VIRTUAL INSTRUCTED

If you have acquired the required learning outcomes, you can show your competences with a demonstration. If you have any questions, please contact the responsible teacher. More information and instructions regarding the recognition of learning: https://www.haaga-helia.fi/en/recognition-learning

Romney, Steinbart,Summers,Wood: Accounting Information Systems, Pearson 2021.

Other material informed by the course teacher

This course explores how financial processes function within business environments and contribute to the overall organization. It focuses on the development of financial processes through the design of process flow charts, emphasizes the role of data quality in supporting accurate reporting and informed decision-making, and examines how emerging technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) drive process improvement within the finance function. Through practical case studies and collaboration in diverse international teams, the course fosters a forward-looking mindset, emphasizing the application of process management and service design methods and tools to support the continuous improvement of financial processes. Hands-on experience with SAP, one of the world’s leading ERP systems, is also included. By the end of the course, participants will be prepared to support organizations in operating more efficiently, customer-centrically and sustainably.

Following BBA key and common competence courses should be completed or similar knowledge and skills gained prior to this course:

ECO001HH1AE
ECO002TR1AE

Attendance Requirement:
For CONTACT, ONLINE, and BLENDED implementations of the course, attendance is required at the scheduled teaching sessions listed in the timetable. If a student is absent for more than 25% of the sessions, their final grade will be lowered by one grade point. If a student is absent for more than 50% of the sessions, the course will be failed.

All other grading criteria are based on the learning objectives of the course.

Grading criteria are based on the learning objectives of the course.