The main focus in this course is about developing one's emotional intelligence and interpersonal communication competences. After completing the course
- the student has gained self awareness and self confidence
- the student can communicate in a goal-oriented way to influence and make an impact on others.
- the student can formulate and express opinions and arguments and deliver “elevator pitches” and similar speeches
- the student is able to modify own communication according to situation and objectives and the people he/she is communicating with
- the student is able to apply argumentation techniques and vocabulary when expressing their opinions
Contents
Impact and Influence
- Listening
- Communication as a Competence
- Emotional Intelligence
- Conflict Management
- Interpersonal and nonverbal communication
- Presentations skills
- Speech writing
- Communicating effectively across cultures
- Confidence and self-esteem
Implementation methods, Demonstration and Work&Study
Project work (debate), team meetings & team work, individual reflection and pre-assignment of setting personal learning goals, supporting lectures and workshop and in-class practice.
Recognition of Prior Learning (RPL)
If applying for RPL the student is responsible for demonstrating that prior learning relevant to the course themes and content has taken place in a way that enables qualitative course assessment on the scale from 1 to 5.
Demonstration / documentation should always include both:
Self-evaluation and reflection of skills and competences (against all the course objectives) and reference / context demonstrating that prior learning has taken place such as work experience /specific tasks or roles at work / trainings / mentoring /workshops/ testimonials / evaluations / certificates / reports like 360 etc
Learning materials
Independently searched materials according to instructions + materials provided by the teacher(s).
Further information
This course is all about developing yourself and it requires independent and self-managing approach:
- Pre-assignment (in some implementations) helps set individual learning focus
- The more effort you make, the more you learn
But students work as a group:
- Supporting each other
- Being responsible for creating a motivating and psychologically safe atmosphere in which studying takes place
Starting level and linkage with other courses
Effective Communication in Organizations COM1LE101 and Professional Writing Skills ENG1LE101
Assessment criteria
Assessment criteria - grade 1
Student can describe how communications can be used to influence attitudes, images and perception and is able to present own ideas both verbally and in writing.
Assessment criteria - grade 3
In addition to achieving the competences and skills for Grade 1, the student can communicate to influence and make an impact on others. He /she can formulate and express opinions and arguments and deliver “elevator pitches” and similar speeches and plan his/her communication purposefully.
Assessment criteria - grade 5
In addition to achieving the mentioned competences and skills for Grade 3, the student can formulate and express opinions and arguments and deliver “elevator pitches” and similar speeches in an effective and persuasive way.
He /she also makes consistent and active contribution to his/her studying and demonstrates high level of activeness and motivation in completing tasks and assignments.