Student is able to apply business process knowledge in practice.

Main processes of organizations (e.g. product/service development process)
Supporting processes (e.g. HR and accounting)
Process interfaces
Bookkeeping and VAT
Closing of accounts and an analysis
Regulation of B2B and B2C businesses
Regulation of employment

Contact lessons, assignments, exam and the assessment of one’s own learning.
Performance of an equivalent course elsewhere; the equivalence is assessed from the perspective of the learning objectives.

Recognition of prior learning (RPL) is granted based on separate instructions.

Business:
Polaine, Lovlie, Reason, 2013. Service Design: From Insight to Implementation. Rosenfeld Media, LLC.
Kotler&Keller, 2009. Marketing Management. 13th Edition, Pearson.
Osterwalder and Pigneur, 2010. Business Model Generation: A handbook for visionaries, game changers, and challengers.

Lecture material in the Moodle.

Accounting:
Rice, A. 2011. Accounts demystified. 6th Editiion. Pearson. London.
Wood, F. & Robinson S. 2009. Book-keeping and accounts. 7th edition. Prentice Hall. London.
Tomperi, S.2011. Käytännön kirjanpito. Edita. Helsinki.

Law:
Surakka, A. 2012. Access to Finnish law. 2nd edition. SanomaPro. Helsinki. (Also available as an e-book.)

Assessment:
Exam 50 %
Assignments and activity 50 %

No prerequisites.

The student:
has some understanding of company’s main and supporting processes and how they are related to each other.
has limited knowledge about the product/service, marketing and business development processes.
has limited skills in applying the business process knowledge in practice.
is aware of the most important business law rules.
understands double-entry bookkeeping and is aware of the terminology used in cost and management accounting

The student:
has good understanding of company’s main and supporting processes and how they are related to each other.
has good knowledge about the product/service, marketing and business development processes.
has good skills in applying the business process knowledge in practice.
recognizes multiple areas of business law and is able to see its practical relevance.
can perform accounting transactions with some accuracy and is familiar with the concepts of pricing, costing and profitability.

The student:
has an excellent understanding of company’s main and supporting processes and how they are related to each other.
has excellent knowledge about the product/service, marketing and business development processes.
has excellent skills in applying the business process knowledge in practice.
has a multifaceted view of business law, and is able to assess its relevance in assistant's work.
can apply the notion of “a true and fair view” to accounting transactions and the preparation and analysis of accurate financial reports.