Upon successful completion of the course, student
• is competent to work in different teams and projects
• is able to plan her/his own work (incl. time schedules)
• gets acquainted with the assistant’s profession and duties in different roles
• can seek and use reliable and relevant information
• has basic knowledge in business and economics
• understands the meaning of organizing and coordinating in business
• understands the role of marketing and sales for business
• can analyze organizations and businesses from both internal and external perspectives.

• team and project work, time management
• office as a working environment and tools for the assistant’s work
• information retrieval: why and how
• basics of business and economics
• Finnish and international business landscape and main sectors
• business objectives, resources and strategy
• main business functions, e.g. human resources, production, research and development, marketing and sales, logistics and finance
• international co-operation with another applied university
• customer behavior and segmentation
• sales work and customer relationships
• marketing mix
• basics of legal matters, company forms

a) Contact hours and assignments
b) Recognition of learning through competence demonstrations

• Teachers’ material and instructions for assignments will be found on Moodle, additional materials found by students on MSTeams
• Griffin, R.W. & Pustay, M.W. 2010. International Business (Global edition)
Pearson Education Limited OR
• Capon, C. 2009, 3th Ed. Understanding the Business Environment, Prentice Hall, Harlow, UK
• Haasio, A. 2009 Management Assistant’s Guide to Information seeking (also E-book available)
• Kotler P. & Armstrong G. Principles of Marketing, 2008 or later edition

No previous requirements

The student has some knowledge how to seek, analyse and utilize information in business.
The student has some skills of analysing, reporting, project management and teamwork.
The student has moderate competencies in learning through participation, including teamwork and conducting assignments.

The student has a good knowledge how to seek, analyse and utilize information in business.
The student has good analysis, reporting, project management and teamwork skills.
The student has good competencies in learning through continuous participation, including teamwork and conducting assignments.

The student has an excellent knowledge how to seek, analyse and utilize information in business.
The student has excellent analysis, reporting, project management and teamwork skills.
The student has excellent competencies in learning through continuous, supportive and initiative participation, including teamwork and conducting assignments.