Inclusive Passenger Journey - ATB4HM102 - Opinto-opas

Inclusive Passenger Journey, 5 cr - ATB4HM102

Upcoming implementations

No upcoming implementations yet.

Current implementations

Inclusive Passenger Journey ATB4HM102-3004 24.03.2025-16.05.2025 5 op (VIRTUAL, ...) +-
Teaching methods and instruction

Inclusive Passenger Journey -virtual study module is open from 24.3 - 16.5.2025.
It is possible to complete the Inclusive Passenger Journey -implementation entirely virtually, but during 4th period you will be offered the opportunity to attend a start-up online session:

Start-up orientation session:
Date change: 20.3. 2025 at 16.00 - 17.00

Responsible person

Johanna Rajakangas-Tolsa

Learning material and recommended literature

-Gillovic, B. & McIntosh, A. (2020). Accessibility and Inclusive Tourism Development: Current State and Future Agenda. Sustainability, 12, 9722. (Online library HH Finna, article search)
-IATA (2022). Why Accessibility is Essential for Air Travel.
-Budd, L. & Ison, S. (2020). Supporting the needs of special assistance (including PRM) passengers: An international survey of disabled air passenger rights legislation. Journal of Air Transport Management 87 (Online library HH Finna, article search)
-Ystmark Bjerkan, K. & Øvstedal, L. (2018). Functional requirements for inclusive transport. Transportation. 47, 1188-1198. (Online library HH Finna, article search)
-McKercher, B. & Darcy, S. (2018). Re-conceptualizing barriers to travel by people with disabilities. Tourism Management Perspectives. 26, 59-66. (Online library HH Finna, article search)
-Darcy, S., Cameron, B. & Pegg, S. (2010) Accessible tourism and sustainability: a discussion and case study, Journal of Sustainable Tourism, 18:4, 515-537 (online library HH Finna, article search)

Working life connections

Aviation industry, airlines, and relevant organizations are linked with Inclusive Passenger Journey -virtual study module.

Campus

Pasila Campus

Exam dates and re-exam possibilities

N/A

Teaching language

English

Internationality

Sustainable Aviation Business and Inclusive Passenger Journey are globally concerned topics. They both have huge importance internationally.

Timing

24.03.2025 - 16.05.2025

Learning assignments

There are several essay type assignments.

Enrollment

02.01.2025 - 21.03.2025

Content scheduling

Inclusive Passenger Journey -virtual study module is open from 24.3 - 16.5.2025. Deadline for assignments is 16.5. at 23:59.
Groups
- VIRTUAL
- MAAVBUM
Alternative learning methods

By agreement

You can complete this course by demonstration of prior learning. Read more at https://www.haaga-helia.fi/en/career-planning/recognition-learning.

Teachers

Hanna Siltakorpi

Seats

61 - 100

Further information

The assessment is 0 - 5.

Degree Programme

AVBUM Degree Programme in Sustainable Aviation Business

R&D proportion

0.00 cr

Virtual proportion

5.00 cr

Evaluation scale

H-5

Past implementations

Inclusive Passenger Journey ATB4HM102-3003 25.03.2024-17.05.2024 5 op (VIRTUAL, ...) +-
Teaching methods and instruction

Inclusive Passenger Journey -virtual study module is open from 25.3 - 17.5.2024.
It is possible to complete the Inclusive Passenger Journey -implementation entirely virtually, but during 4th period you will be offered the opportunity to attend following online sessions:

Start-up orientation session:
25.3. 2024 at 16.00 - 17.00

Consultation session:
15.4. 2024 at 16.00 - 17.00

Learning material and recommended literature

-Gillovic, B. & McIntosh, A. (2020). Accessibility and Inclusive Tourism Development: Current State and Future Agenda. Sustainability, 12, 9722. (Online library HH Finna, article search)
-IATA (2022). Why Accessibility is Essential for Air Travel.
-Budd, L. & Ison, S. (2020). Supporting the needs of special assistance (including PRM) passengers: An international survey of disabled air passenger rights legislation. Journal of Air Transport Management 87 (Online library HH Finna, article search)
-Ystmark Bjerkan, K. & Øvstedal, L. (2018). Functional requirements for inclusive transport. Transportation. 47, 1188-1198. (Online library HH Finna, article search)
-McKercher, B. & Darcy, S. (2018). Re-conceptualizing barriers to travel by people with disabilities. Tourism Management Perspectives. 26, 59-66. (Online library HH Finna, article search)
-Darcy, S., Cameron, B. & Pegg, S. (2010) Accessible tourism and sustainability: a discussion and case study, Journal of Sustainable Tourism, 18:4, 515-537 (online library HH Finna, article search)

Working life connections

Aviation industry, airlines, and relevant organizations are linked with Inclusive Passenger Journey -virtual study module.

Campus

Pasila Campus

Exam dates and re-exam possibilities

N/A

Teaching language

English

Internationality

Sustainable Aviation Business and Inclusive Passenger Journey are globally concerned topics. They both have huge importance internationally.

Timing

25.03.2024 - 17.05.2024

Learning assignments

There are several essay type assignments.

Enrollment

02.01.2024 - 22.03.2024

Content scheduling

Inclusive Passenger Journey -virtual study module is open from 25.3 - 17.5.2024. Deadline for assignments is 17.5. at 23:59.
Groups
- VIRTUAL
- MAAVBUM
Alternative learning methods

By agreement

Recognising and validating prior learning (RPL):
If students have acquired the required competence in previous work tasks, recreational activities or on another module or course, they can show the competence with a demonstration and progress faster through their studies.

Teachers

Hanna Siltakorpi

Seats

61 - 100

Degree Programme

AVBUM Degree Programme in Sustainable Aviation Business

R&D proportion

0.00 cr

Virtual proportion

5.00 cr

Evaluation scale

H-5

After completing the course, the student:

• has a well-rounded understanding of inclusive passenger journey, the definition and related parts of it
• is able to understand and apply the key concepts and factors related to inclusive aviation and all parts of the journey in her/his thinking and reasoning
• is able to recognize the development areas and opportunities in inclusive and accessible travel
• can skillfully assess the appropriateness of the present initiatives of inclusive and accessible travel within aviation industry stakeholders
• is able to understand and use evaluation methods for different social implications related to inclusive and accessible travel
• is able to understand and address specific challenges related to inclusive travel in aviation organizations
• is able to identify the stakeholders, their purpose and roles when creating inclusive and accessible travel during the whole passenger journey
• is able to participate in a project or team in inclusive passenger travel
• is able to communicate inclusive passenger travel within the stakeholder groups

Introduction to the global situation and challenge with people traveling with disabilities
- The key impacts
- Regulatory framework
- Different stakeholders in aviation industry
- Increased demand of transport of people with disabilities

What is inclusive and accessible passenger journey
- Different paths of passenger journey
- Passengers with disabilities and reduced mobility (PRM)
- Role of different stakeholders

Requirements for inclusive transport
- Historical and present situation of inclusive or exclusive travel
- Different functional requirements
- Social inclusion

Barriers to travel by people with disabilities Nature and effects of different challenges to inclusive travel
- Contextual challenges
- Four tiered-framework

The future of inclusive travel (growth, inclusion and sustainability)
- Broader perspective of inclusion linked with ESG

Learning takes place in contact lessons, as independent studies, teamwork and online-studies. The course includes one (i) mid-term assignment (short report) and (ii) the assessment of one’s own learning.

If students have acquired the required competence in previous work tasks, recreational activities or on another course, they can show their competence via a demonstration and thus progress faster through their studies. More information and instructions for recognizing and validating prior learning (RPL) are available on Haaga-Helia's website.

What’s the difference between accessible travel and inclusive tourism? Have you considered the requirements for inclusive transport? Join our course to explore these topics, understand the barriers faced by travelers with disabilities, and discover the future prospects of inclusive travel.

When the implementation type of the course is contact, online or blended it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25%, your grade will be lowered by one. If you are absent more than 50%, the course is failed.

No prerequisites.

The course assessment is based on the assignment 100% grade.

Evaluation is based on reaching the learning outcomes
Grading
90 – 100 points, grade 5
80 – 89 points, grade 4
70 – 79 points, grade 3
60 – 69 points, grade 2
50 – 59 points, grade 1

Students submitting their final assignment later than last submission date, will lose 1 point/day (maximum penalty 50 points), unless agreed otherwise with the teacher prior the submission date.

Grade 1:
The student is able to define the key concepts of inclusive passenger journey. S/he recognizes the main stakeholders and their purpose in inclusive aviation environment. S/he can describe the different elements, relation to business and management from the viewpoint of inclusive travel.

The course assessment is based on the assignment 100% grade.

Evaluation is based on reaching the learning outcomes
Grading
90 – 100 points, grade 5
80 – 89 points, grade 4
70 – 79 points, grade 3
60 – 69 points, grade 2
50 – 59 points, grade 1

Students submitting their final assignment later than last submission date, will lose 1 point/day (maximum penalty 50 points), unless agreed otherwise with the teacher prior the submission date.

Grade 3:
In addition to the competences in grade 1, the student can apply the key concepts of accessible aviation in her/his thinking and reasoning. S/he can understand the impact of technological developments related to inclusive travel in her/his business and management.

The course assessment is based on the assignment 100% grade.

Evaluation is based on reaching the learning outcomes
Grading
90 – 100 points, grade 5
80 – 89 points, grade 4
70 – 79 points, grade 3
60 – 69 points, grade 2
50 – 59 points, grade 1

Students submitting their final assignment later than last submission date, will lose 1 point/day (maximum penalty 50 points), unless agreed otherwise with the teacher prior the submission date.

Grade 5:
In addition to the competences in grades 1 and 3, the student can analyze the purpose of an organisation’s stakeholders and their role in inclusive travel. S/he develops business and management from the viewpoints of accessible travel and is able to recognize business opportunities related to inclusive passenger journeys in the aviation industry. S/he is able to think critically and solve problems in a changing operational environment.