In today’s aviation industry professionals working at airlines, airports and related organisations require the ability to understand and manage the processes that connect the stakeholders at an airport. The Aviation Logistics course focuses on the processes that take part around an aircraft, being air cargo, passenger, baggage and the turn around. The different aviation stakeholders will be addressed and what their importance is for establishing an efficient flow. The ability to create a bird’s eye perspective and understand the interconnectedness of the processes play a crucial role in the success of aviation professionals that are active in passenger-, baggage-, cargo- and aircraft flow at the airport. Organisations demand that professionals can make decisions based on understanding of the operational processes. This requires professionals that are able to connect the activities and KPIs to the process and translate the results to what is relevant for the management and operations.

In this course you will learn about the relevant aviation processes with their respective KPIs, how the processes are related, which stakeholders are involved and how these are managed. The lecturer shares real-life examples from the past years and ideas of the industry thought leaders.

Aviation stakeholders in scope of this course: Air Cargo Handler, Service Provider, Ground Handler, Airport and Airline.

This course is fully online. The lectures are run real-time (no recordings) with a senior Aviation Business lecturer using Microsoft Teams application. There are individual assignments, which are also managed online.

All course materials shared during the lectures, including instructor’s own materials and assignments are shared amongst the enrolled students via encrypted MS Teams app. Sources to academical and business articles are shared as well.

This is a bachelor-level course suitable for studies in Aviation Business, Aviation Management and operational management staff working in Airline, Airport, Ground Handling or Aircraft engineering MRO organisations.

Students must have Aviation basics knowledge obtained either at Airline/Aviation work or in previous studies.
Each student should install MS Teams app from Microsoft Office 365 (student) package, ideally both on their laptop desktop & mobile phone. A good internet connection is required for the best online course experience.