Passion for People - Opportunities and Possibilities of Hotel and Restaurant IndustryLaajuus (5 cr)

Learning objectives

After having completed this course, the student:

can analyse the future of international business outlook and trends as part of service operations as well as work opportunities.
understands that working in hotels and restaurants is genuine people business; daily encounters, passionate interactions and personalized customer experiences.
learns about the great opportunities and possibilities that the various and diverse hotel- and restaurant industry offer as a life-long profession.

Contents

Career opportunities in hotels and restaurants.
Trends and future of hospitality industry.
Cooperation and collaboration in the industry: international hotel and restaurant schools, different organizations and companies.

Assessment criteria - grade 1

When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

Understands the future of hospitality and trends as part of service operations as well as work opportunities.
Understands that working in hotels and restaurants is genuine people business.
Recognizes various working opportunities in the industry.

Assessment criteria - grade 3

Can analyze the future of hospitality and trends as part of service operations as well as work opportunities.
Can analyze the importance of skilled and committed employees in creating value in hospitality industry.

Assessment criteria - grade 5

Can evaluate the future international business outlooks and trends as part of service operations as well as work opportunities.
Can evaluate the importance of skilled and committed employees in creating value in hospitality industry.