Essentials of Hospitality and Tourism (10cr)

Intro

This course gives you an extensive overview of the multitude of modern hospitality and tourism business

Learning objectives

After completing the course package, the student
-has a solid understanding of the local and global importance of the hospitality and tourism industry, the principles and codes of behavior, and how to succeed in one´s work.
-is able to start pursuing a career in this number one business in the world
-knows how worldwide trends and issues shape the business

Contents

Upon completion of this set of courses, the student is able to:
-explain the complexity of the hospitality and tourism business
-understand the multitude of various components of the business
-assess the impact of hospitality and tourism
-apply theories into practice in the hospitality and tourism field
-apply the basic skills acquired to start working in the business

Implementation methods, demonstration and Work&Study

This is a self-study course: The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. Student need to pass each Module with 80% of correct answers. The quiz can be taken 3 times. After passing each module in HHOnline, student will do the Final Exam in Moodle.

Learning materials

Course material:
-133 videos (over 10 h of video material)
-one video podcast
-26 quizzes (questions from the HHOnline content)
-Estimated total study time, 10 ECTS equivalent, 270 h

-For this implementation are available on the Haaga-Helia Online platform
-You can use glossary e-book ‘The Language of Hospitality & Tourism’ to help you to get started. You can download the the e-book from Haaga-Helia Online platform or open the file below.

Assessment criteria - grade 1

When the implementation type of the course is CONTACT, ONLINE or BLENDED it is required that the student is present during those teaching hours that are marked in the study schedule. If you are absent more than 25 %, your grade will be lowered by one. If you are absent more than 50 %, the course is failed.

Assessment criteria, approved/failed

0-5

Further information

This course consists of five independent key topics (Modules) of the Hospitality industry:
1 Travel & Tourism Business
2 Accommodation Business
3 Food & Beverage Management
4 Culinary Management
5 Accounting and Managing Numbers