Building Communication Competence and ConfidenceLaajuus (5 op)

Osaamistavoitteet

After completing the course the Student
is able to describe and differentiate different communication skills needed in working life
is able to adjust communication style (overbally and in writing) for different purposes
is self-aware and able to recognize own strengths and weaknesses related to worklife communication in a global context
is familiar with the different domains of communication and marketing and the skills and competences required for different roles in those

Sisältö

(Interpersonal) Communication as a competence
Communication skills in working life and work communities
Language skills and cultural intelligence in communication
Diversity, equity and inclusion
Dialogue and feedback
Conflict Managament
Communication as profession
Personal Branding

Lähtötaso ja sidonnaisuudet muihin opintojaksoihin

No prerequisites but basic understanding of communication and marketing terminology is recommended.

Toteutustavat, näyttö ja opinnollistaminen

Depends on the implementation but a strong focus in team work and team activities.

The course is very interactive in nature and the workshops all have a following structure:
First introduction to the theme
Followed by team / individual practice and
Feedback and reflection
Individual learning and assignment related the theme

Arviointikriteerit - arvosana 1

Student is able to describe and differentiate different communication skills needed in working life
Student is self-aware and able to analyse own skills and competences
Student is able to name and describe various communication / marketing related professions in the current business environment

Arviointikriteerit - arvosana 3

In addition to achieving the competences and skills for Grade 1, the student can set targets and actively seeks to develop own communications.
The student can apply conceptual thinking into to course assignments and activities.
Student has positive attitude learning towards learning and team work

Arviointikriteerit - arvosana 5

In addition to achieving the mentioned competences and skills for Grade 3, the student actively seeks and is able to give and receive feedback in a constructive manner.
The student has proactive and positive attitude, takes responsibility and contributes to group work in an excellent manner and demonstrates high level of activeness and motivation in completing tasks and assignments.

Oppimateriaalit

Materials provided by the teacher8s) and those acquired by the students