SEBUM Degree Programme in Service Business Management

Tutkintonimike tai pätevyys ja koulutuksen taso

Master of Hospitality Management, Master's Degree

Hakukelpoisuus ja hakeminen

Act of Polytechnics 9.5.2003/351 20§

Before applying see the admission criteria at www.studyinfo.fi

Laajuus ja kesto

The scope of the studies is 90 ECTS completed in 1.5 to 3 years as part-time of full time studies.

Osaamisen tunnistaminen

Studies can also progress through the use of competencies acquired in the past or competencies acquired at work during the studies.

Opiskelumuoto

The mode of studies is blended and the amount of independent studying, online/virtual studies and sessions on campus depend on the student’s individual study plan and the chosen courses. There are several types of course implementations to choose from, such as evening, intensive, online or virtual. Depending on the course implementation, the learning sessions take place in evenings, weekends, online, virtually, and as intensive studies.

Opiskelukieli

The language of the studies is English.

Vaatimukset ja asetukset

The degree curriculum includes key competencies, professional competencies, complementary professional competencies, thesis and maturity test.

Haaga-Helia's operations are governed by the Act on Studies in Universities of Applied Science 18.12.2014/1129 (in Finnish) and Haaga-Helia's Degree Regulations.

Opintosuoritukset ja arviointi

The course assessment criteria are available in the course descriptions. More information about the course assessment is available in Haaga-Helia's Degree Regulations.

Tavoitteet ja rakenne

In the Master’s Degree Programme in Service Business Management student will gain competence for demanding expert, development, and leadership roles in service business and experience economy, such as tourism and hospitality.

After completing the degree, student will have a solid knowledge base, concrete, practical skills, and up-to-date knowledge of service business management, emerging trends, and technologies. Additionally, student will be able to develop competitive service products and concepts and use new tools and methods in business development and management to enhance the company’s competitiveness and customer experience.

This programme is perfect for business professionals who want to develop customer-centric services, create unforgettable experiences, and grow their expertise in various service business management roles in the fields of hospitality and tourism. It is also suitable for anyone looking for new career opportunities and wanting to be involved in creating the services of the future.

Curriculum Structure:
Key Competencies 20 ECTS
Professional Competencies i.e. Specialisation Studies 20 ECTS
Complementary Professional Studies 20 ECTS
Thesis 30 ECTS

The key competencies emphasise research and development skills, which deepen analytical and critical thinking as well as problem-solving abilities. The Leading Service Business Innovations specialisation offers tools for service business innovation management, emphasising development and innovation perspectives, utilising both service design and digitalisation in the field. The specialisation studies together with thesis constitutes a major part of the Master's studies.

Kansainvälistyminen

The students represent various nationalities and work in organisations operating in global settings, which allows learning to take place in multicultural teams. The learning assignments mirror professional’s work in a global setting. The students can also take part in an exchange program with selected partner universities of Haaga-Helia UAS.

Harjoittelu ja työelämäyhteistyö

The courses include industry and business visitors and address the challenges of organisations and business. In addition, the thesis is a development project undertaken within an organisation.

Uramahdollisuudet

This programme is designed for those who want to elevate their expertise and broaden or deepen their perspective on service business management and development. Your work may now or in the future include responsibilities related to results or development, planning and implementation, such as customer service channels, customer experience development, and team leadership.

Jatko-opinnot

For example university studies (Ph.D.) or vocational teacher's programme

Alumnitoiminta

Haaga-Helia's alumni network is very active. Read more about our alumni relations and update your contact information to receive information about upcoming events, further education and Haaga-Helia's news.

Yhteystiedot

Haaga-Helia University of Applied Sciences

Pasila campus
Ratapihantie 13
00520 Helsinki
admissions(at)haaga-helia.fi

Head of the Degree Programme
Aarni Tuomi, aarni.tuomi(at)haaga-helia.fi